Administration Manager (MDC)

Bernalillo County•Albuquerque, NM

1d•Onsite

About The Position

The Administration Manager at the Metropolitan Detention Center (MDC) manages administrative-section staff and resources and oversees administrative, budgetary, financial, and customer service functions. The role coordinates scheduling, task prioritization, hiring, training, work assignments, and performance evaluations, and may administer disciplinary actions. It oversees MDC recruitment for security and non-security staff, recruitment spending and events, and the planning and coordination of special projects. The position also conducts administrative and research studies, supports process improvement, and provides highly responsible assistance to the Warden. The role develops and implements staffing policies and procedures aligned with American Correctional Association guidelines, Prison Rape Elimination Act standards, applicable laws and regulations, and internal policies. It tracks staffing, retention, and turnover measures; coordinates the Modified/Light Duty program; supports budget development and monitoring; and reviews records and reports for accuracy and compliance. The manager may coordinate with county departments, outside agencies, vendors, and the public, and may handle sensitive or confidential information. Most essential duties are performed indoors in a temperature-controlled environment. Work may be performed alone, with a group, or with a select team. Depending on the area, exposure to animals, animal-related hazards, odors, disease, and chemicals is possible. The worker may be required to be on call. Administrative equipment includes a telephone, computer, telefax machine, photocopy machine, and scanner; a county vehicle may be driven upon assignment.

Requirements

High school diploma or GED.
Seven years of work experience in professional program management, social services, or health care.
One year of experience in a supervisory role.
An equivalent combination of related education and experience may be considered.
Successful completion of a post-offer medical examination and background investigation.
Compliance with County safety guidelines and completion of FEMA training assigned to the position.
Completion of required supervisory training courses, if applicable.
Depending on assignment, possession of a valid New Mexico driver's license by the employment date and maintenance of the license while employed.

Responsibilities

Oversee day-to-day operations in the assigned administrative area, including personnel, staffing, hiring recommendations or decisions, training, work assignments, performance evaluations, and disciplinary actions as needed.
Oversee recruitment of MDC security and non-security staff, including outreach, job fairs, applicant screening, background and reference checks, and pre-employment and intake processes.
Manage recruitment spending, advertising, events, and research into recruitment methods.
Use data analysis to track staffing, retention, and turnover performance measures.
Develop staffing policies and procedures consistent with ACA guidelines, PREA standards, state and federal regulations, and internal policies.
Coordinate the Modified/Light Duty program.
Manage and coordinate special projects to ensure completion within established timeframes.
Conduct administrative and research studies affecting department administration and operations.
Support the development, justification, and administration of the annual operating budget; forecast resource needs, monitor expenditures and approvals, and act as a grant liaison as applicable.
As applicable, develop and administer fiscal policies, monitor compliance, oversee procurement regulations and audits, prepare financial statements, reconcile accounts, audit transactions, and ensure daily deposits are completed.
As applicable, oversee payroll and timekeeping, and coordinate, track, and reconcile travel requests and completed travel.
Review reports and records for completeness, accuracy, and compliance with laws, regulations, codes, policies, and procedures.
Coordinate process improvement initiatives, identify strategic improvements, develop and implement plans, and monitor and report results.
Assist constituents with concerns, respond to routine information inquiries, make referrals, and coordinate resolution with county departments or outside agencies.
May serve as a liaison between departments and perform lower-level duties during emergent situations to maintain coverage and customer service.
Maintain confidentiality of sensitive records, plans, documents, and decisions.
Comply with County safety guidelines and complete assigned FEMA and applicable supervisory training.
Complete a post-offer medical examination and background investigation; maintain a valid New Mexico driver's license if required by assignment.