Administration Manager (MDC)

Bernalillo County•Albuquerque, NM

3d•$61,339 - $96,866•Onsite

About The Position

The Administration Manager for the Metropolitan Detention Center (MDC) oversees administrative operations, personnel, resources, recruitment, and special projects. The role manages the recruitment of security and non-security staff, recruitment spending and advertising, and special-project planning and coordination, while providing complex assistance to the Warden. The manager also oversees administrative, budgetary, financial, and customer-service functions and may coordinate with other departments, outside agencies, vendors, and the public. Responsibilities include directing day-to-day operations in the assigned area; supervising, hiring, training, assigning, and evaluating staff; developing policies and procedures; supporting budgets and financial operations; reviewing records and reports for accuracy and compliance; coordinating recruitment and pre-employment processes; analyzing workforce data; managing special projects and improvement initiatives; and responding to inquiries and constituent concerns. The position may handle sensitive or confidential information and may perform duties of lower-level classifications during emergent situations. Most essential duties are performed indoors in a temperature-controlled environment. Work may be performed alone, with a group, or with a select team. Depending on the area, exposure to animals, animal-related hazards, odors, and chemicals may occur. The worker may be required to be on call. Typical equipment includes a telephone, computer, telefax machine, photocopy machine, scanner, and office supplies. A county vehicle may be driven upon assignment.

Requirements

High school diploma or GED.
Seven years of work experience in professional program management, social services, or health care.
One year of experience in a supervisory role.
Any equivalent combination of related education and/or experience may be considered.
Successful completion of a post-offer medical examination and background investigation.
Compliance with County safety guidelines.
Completion of FEMA training(s) assigned to the position.
Completion of required supervisory training courses, if applicable.
Depending on assignment, possession of a valid New Mexico driver's license by the employment date and maintenance of the license while employed.

Responsibilities

Oversee day-to-day operations in the assigned administrative area, including personnel, staffing, hiring recommendations or decisions, training, work assignments, performance evaluation, and disciplinary actions.
Oversee MDC recruitment for security and non-security staff, including outreach, job fairs, applicant screening, recruitment methods, and advertising.
Ensure criminal background and reference checks are conducted and direct pre-employment and intake processes.
Track workforce performance measures related to staffing, retention, and turnover using data analysis.
Develop staffing policies and procedures aligned with ACA guidelines, PREA standards, applicable regulations, and internal policies.
Coordinate the Modified/Light Duty program.
Manage and coordinate special projects to ensure timely completion.
Conduct administrative and research studies on assigned subjects affecting department administration and operations.
Identify strategic improvement opportunities, develop and coordinate improvement plans, and monitor and report results.
Assist constituents with concerns, coordinate process-improvement initiatives, make referrals, and work with county departments and outside agencies to resolve issues.
Respond to routine inquiries and, as needed, serve as a liaison between departments.
Develop, implement, and administer fiscal policies as applicable, including compliance monitoring, procurement regulations, and audits.
Prepare or oversee financial statements, reconcile accounts, audit daily transactions, and ensure deposits are completed, as applicable.
Assist with the annual operating budget, provide staffing and resource forecasts, monitor expenditures and approvals, and act as a grant liaison.
Oversee payroll and timekeeping and coordinate travel requests and reconciliation, as applicable.
Review reports and records for completeness, accuracy, and compliance with laws, regulations, codes, policies, and procedures.
Perform lower-level duties during emergent situations to ensure adequate coverage and customer service.
Maintain confidentiality when handling sensitive or confidential records, plans, documents, or decisions.