Administration Coordinator

Mater•Springfield, MO

2d•A$55 - A$59•Onsite

About The Position

Mater Hospital Springfield is seeking an experienced Administration Coordinator to join their team in a full-time, permanent position. This role involves providing operational leadership across Mater Hospital Springfield and Mater Private Hospital Springfield, supporting the Administration Manager in leading administration teams, driving operational excellence, improving processes, and ensuring exceptional service for patients, clinicians, and visitors in a dynamic healthcare environment.

Requirements

Extensive experience in a complex administrative environment, ideally within healthcare
Demonstrated experience leading, coaching and developing administrative teams
Proven ability to manage competing priorities and make sound operational decisions under pressure
Strong leadership skills with experience implementing change and driving continuous improvement
Excellent communication and stakeholder engagement skills, with the ability to build strong relationships across multidisciplinary teams
High-level organisational, planning and problem-solving skills
Strong financial and operational awareness, with experience managing resources efficiently
Excellent computer skills, including Microsoft Office, with the ability to quickly learn new systems (experience with iPM or Verdi is highly regarded)

Nice To Haves

Tertiary qualifications in business, leadership or a related discipline will be highly regarded, although not essential.

Responsibilities

Lead, mentor and support a team of Senior Administration Officers and Administration Officers
Coordinate day-to-day administrative operations across multiple clinical areas
Manage rostering, leave planning, workforce capability and staff development
Partner with the Administration Manager to implement and improve administrative processes and workflows
Drive high standards of patient-facing customer service and administrative excellence
Monitor data quality, compliance and reporting to support safe, efficient operations
Identify opportunities to improve operational efficiency, patient flow and financial performance
Lead and support quality improvement and change initiatives across administration services
Build strong collaborative relationships with clinical and operational leaders across the hospital
Ensure resources are effectively managed to support patient care and organisational outcomes.

Benefits

Access to not-for-profit salary packaging up to $15,900
Access to many staff benefits
Generous salary packaging options, including meal and entertainment benefits
Access to industry-leading training and professional development through Mater Education
Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
Access a range of health and wellbeing services with a corporate discount on private health insurance
Exclusive discounts across dining, retail, travel, accommodation
Unlimited access to discounted gyms via the Fitness Passport program
Convenient, discounted on-site parking
Reduced prices at campus cafés and coffee spots