Admin Team Lead

Plante Moran•Denver, CO

1d•Hybrid

About The Position

This role is responsible for leading a team of administrative assistants, fostering their growth, and overseeing team coordination. The position also involves assisting with firm/industry technology and processes, identifying areas for improvement, and potentially supporting partners as an assistant or subject matter expert. The company emphasizes a "we-care" culture, prioritizing employee growth, well-being, and success.

Requirements

At least 5+ years of administrative, office management or related experience, preferably in a professional services environment
HS Diploma or GED equivalent required.
Role requires the ability to travel
Superior verbal and written communication skills with a focus on client service and the ability to exercise independent judgment and initiative while maintaining high confidentiality.
Solid technical proficiency including knowledge of MS Office applications (Word, Excel, PowerPoint, and Outlook).

Nice To Haves

Associate’s degree is preferred.

Responsibilities

Work with the administrative manager on selection, interviewing, and hiring of new administrative assistants.
Create and oversee customized onboarding and training action plans for new administrative assistants.
Schedule and attend introduction and expectations meetings between new administrative assistants and partners/managers.
Schedule and attend weekly and 90-day check-ins with new administrative assistants.
Assist with testing, roll-out, resource development for new firm/industry technology and processes.
Work with the administrative manager to identify areas for process improvements and opportunities to gain better efficiency.
Assist with implementing and communicating changes.
Attend firm/service/industry meetings as needed or requested.
Assist with coordinating firm/regional/office administrative meetings and retreats with other administrative leaders.
May function as the assistant to one or more partners and/or serve as SME for specific software and processes regionally or firmwide.
Lead and manage a team of administrative assistants and foster individual and team growth.
Oversee team coordination and cooperation.