Admin Support Assistant

County of Mecklenburg, NC•Charlotte, NC

8d•$20 - $27•Onsite

About The Position

The Department of Community Resources (DCR) through its Community Resource Center, supports the core departments of Mecklenburg County Health and Human Services (HHS) in doing their business through an integrated service delivery model of subject-matter experts from each core department and community partners who provide services to County residents in our HHS Community Resource Center. In addition, DCR is responsible for administering Child Support Services and Economic Mobility Division programs, as well as Integrated Health and Human Services Mail Services. Position Specific Summary The part-time Admin Support Assistant position will support the Department Monday – Friday up to 20 hours a week. The selected individual may also be required to work evening or weekend commitments. This position may also provide administrative back-up to other administrative support functions such as greeting, receiving, and assigning customers and the public who have come into the Mecklenburg County Community Resource Center (CRC) to apply for Health and Human Services and supporting programs. Position Summary Perform routine administrative, clerical and technical work. This position, under general supervision, is responsible for general administrative functions of variety and specialization in a department.

Requirements

Minimum of two years of administrative experience
High School Diploma or equivalent
Combination of relevant education and relevant experience accepted
May require a valid North Carolina or South Carolina Driver's License
May require County Driving Privileges
May require an Annual Motor Vehicle Record (MVR) check

Nice To Haves

Bilingual (Spanish and English) proficiency oral and written
Strong customer service skills
Strong data entry skills
Strong communication skills and Microsoft office skills

Responsibilities

Provide administrative support to internal departmental staff
Respond to inquiries and resolve administrative issues that may arise
Prepare written correspondence such as memos, forms and emails
Create, maintain, organize and enter information into databases and use various computer applications
Operate office equipment, fax machines, copiers, or phone systems and arrange for needed repairs
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material
Operate mail systems and coordinate the flow of information, internally or externally
Schedule, confirm and maintain meetings, events, and schedules
Compose, type, and distribute information such as meeting notes, agendas, and general information
Respond in cases of urgent and/or emergent events that require public health interventions. Employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism.