Admin Support 10 - PES

St. Joseph's Healthcare Hamilton•Hamilton, ON

3d•CA$30 - CA$33•Onsite

About The Position

This position provides front-line support to the Emergency Psychiatric Unit by facilitating the communication between staff patients and other facilities. The incumbent ensures all related duties and responsibilities adhere to the policies and procedures of the hospital.

Requirements

Completion of a 2-year post-secondary program in medical office administration
Intermediate skill level is required for MS Word Excel PowerPoint and Access
Intermediate skill level is required for spelling medical spelling and medical terminology
Typing speed must be at an intermediate skill level.
Proficiency in specialized computer applications: MS Word MS PowerPoint MS Excel MS Access E-Learning Res-Q-Or Criticall and Internet/Intranet searches.
Two (2) years related experience working within a busy Mental Health Care service providing administrative support.
Ability to communicate in a sensitive and non-judgmental manner with patients
Excellent organizational and problem-solving skills with the ability to set priorities and work with minimal supervision.
Maintain excellent interpersonal relationships while handling multiple tasks conflicting priorities and frequent interruptions.
Excellent verbal and written communication skills are required.
Good work performance and a good attendance record are essential

Responsibilities

Admits transfers and discharges patients entering all pertinent patient information into the hospital patient processing information system
Provides administrative support for the Clinical Manager
Assembles patient charts files all relevant documentation accordingly and dismantles charts for discharged patients
Maintains statistics on numbers referral sources patient assessments legal status and discharge summaries generating reports as required
Provides administrative support in typing routine correspondence filing sorting/distributing mail faxing photocopying and arranging meetings
Maintains current departmental lists program documents call-in sheets assignment sheets staff education manuals and the status of pre-grad licenses and re-certifications
Assists with staffing and scheduling details including staffing sick calls
Participates in arranging interviews reference checks and the orientation process for new staff members
Ensures office supplies and equipment required by the manager nd unit are adequately stocked and ordered in a timely manner
Meets deadlines in assisting with special projects surveys preparing a variety of reports and arranging ad hoc meetings
Remains alert regarding client activity and ensures work area is maintained in a safe organized and presentable way at all times
Assists with other unit activities as delegated by the Nurse Manager
Performs other activities as assigned by the Manager