Admin Services Rep I

Padnos•Elkhart, IN

About The Position

The Administrative Service Representative serves as the primary point of contact for customers and yard managers, processing transactions at retail yard facilities. The role focuses on working directly with customers by phone and in person. Responsibilities also include purchasing incoming metals, recording weights, coordinating truck shipping and receiving, assisting with daily inventory counts, and maintaining accurate records of incoming receipts and outgoing shipments. The schedule is Monday through Saturday on a rotating five-day schedule, during first shift.

Requirements

3–5 years of office or administrative-related experience.
Demonstrated knowledge of Microsoft Office products.
Excellent interpersonal, verbal, and written communication skills.
Proven organizational skills and attention to detail.

Nice To Haves

Associate degree in business or a related field.
Experience with accounting software.
Bilingual English/Spanish.

Responsibilities

Assist with coordinating the shipping and receiving of trucks.
Answer, screen, and direct incoming calls; communicate with drivers and yard personnel to provide customer service.
Enforce radiation procedures and contact the appropriate personnel; assist with resolving radiation issues.
Maintain cash and check procedures, incoming mail and deliveries, and opening and closing procedures; process paperwork and reports as needed.
Weigh and record trucks entering and leaving, using computers or other scale equipment.
Prepare drivers’ paperwork and invoices.
Set up new accounts and place orders.
Organize, verify, and process Bills of Lading according to company standards.
Process transactions at retail yard facilities and work directly with customers by phone and in person.
Purchase incoming metals, assist with daily inventory counts, and maintain accurate records of incoming receipts and outgoing shipments.