Admin Services Administrator – School of Social Work

UIOWA•Iowa City, IA

10d

About The Position

The Admin Services Administrator plans, organizes, and leads administrative operational functions for the School of Social Work. In collaboration with the Department Executive Officer (DEO), the administrator provides oversight, advice, and guidance on day-to-day office administration, including budgeting, accounting, human resources compliance, facilities management, academic support, and other major areas of the School. The role requires strategic planning and effective oral and written communication, and maintains a strong, team-focused environment that supports the School’s research, teaching, and service missions. The administrator directs administrative processes and procedures, contributes to high-level operational, financial, and human resource decisions, supports complex human resources work, and oversees budget development and projections. The role also facilitates strategic planning, accreditation support, communication among the DEO, faculty, School offices, the CLAS Dean’s Office, and other university offices, and responds to requests for information, services, and other administrative matters.

Requirements

Master’s degree in business administration, higher education administration, or a related field, or an equivalent combination of education and experience.
At least three years of administrative experience.
Demonstrated experience applying academic policies and procedures in an administrative environment.
Experience leading, motivating, evaluating, and rewarding personnel, including supervising administrative staff.
High integrity, dependability, discretion, and confidentiality in conducting job responsibilities.
Ability to address complex and sensitive administrative matters with diplomacy and effectiveness.
Extensive knowledge of and ability to use tools and processes for gathering, reporting, and disseminating data using Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
Extensive experience using Zoom or other remote applications for collaboration.
Effective oral and written communication skills and ability to build strong professional working relationships.
Extensive experience managing multiple concurrent objectives, projects, groups, or activities; prioritizing work and resource allocation; and navigating conflicting deadlines using sound judgment.
Attention to detail and advanced problem-solving skills.
Commitment to fostering a welcoming and respectful workplace environment.

Nice To Haves

Working knowledge of University of Iowa policies and procedures.
Experience working in a higher education setting.
Working experience with change management techniques for project execution.

Responsibilities

Directs and manages work processes, administrative procedures, and policies to improve efficient and effective School of Social Work operations.
Makes high-level decisions about operational, financial, and human resource activities in conjunction with the DEO.
Collaborates with CLAS HR to implement complex human resources policies and procedures for faculty, staff, and graduate students.
Supports efforts to establish and maintain a healthy and productive workplace culture.
Oversees and assists with development of the School’s large and complex budget in conjunction with the DEO.
Collaborates with the CLAS accountant on budget projections and recommends actions to the DEO based on those projections.
Negotiates budget needs with CLAS, as directed by the DEO, based on School priorities and the strategic plan.
Supports the DEO with accreditation reviews and reports.
Facilitates and oversees strategic planning, incorporating budget, capital equipment, program funding, academic, administrative and research support services, space needs, program goals, outreach and recruitment, and compliance.
Reviews, resolves, and responds to requests for information, data, services, and complaints.
Manages and directs communications to faculty and staff regarding operational activities, expenditure appropriateness, contract or grant requirements, and policy and procedure changes.
Facilitates communication between the DEO and School faculty, and between the DEO and the CLAS Dean’s Office and other university offices.
Facilitates communication among School offices, the CLAS Dean’s Office, and additional clinical work within the School model.