Admin Service & Contract

TerminixNew Jersey - Virtual, NJ
Onsite

About The Position

This position necessitates an energetic, self-motivated and meticulous individual to assist with the daily operations of the fast-paced and detail-oriented Service and Contracts departments. The Service & Contracts Administrator will be responsible for processing customer contracts as well as a high volume of service orders while ensuring the integrity of the data and meeting month-end deadlines. This position will be responsible for effectively and accurately processing routine and non-routine transactions by drawing on multiple information sources and understanding multiple effects of the transaction. The Service & Contracts Administrator will be responsible for researching and resolving any discrepancies found, as well as maintain and publish standard reports for service operations.

Requirements

  • Strong attention to detail.
  • Excellent skills in Microsoft Excel, including knowledge of Pivot tables, V-lookups, etc.
  • Demonstrated teamwork and collaboration in a professional setting.
  • Proven ability to work independently and as a team member.
  • Good communication (written and oral) and interpersonal skills.
  • Good organizational, multi-tasking, and time-management skills.
  • Must have Excellent Team Spirit, with a great work ethic.
  • Positive and competitive attitude.
  • Available to work Monday-Friday and Saturdays as needed.
  • Must pass pre-employment background screen.
  • Must possess a valid driver’s license and pass a motor vehicle record search.

Nice To Haves

  • Bachelor’s degree in business or related field is preferred.
  • 5+ years of business-related experience is preferred.

Responsibilities

  • Customer Contracts which may include setting up the customer account and service items.
  • Review and post high volume of finished service orders daily ensuring accuracy and efficiency.
  • Review and prepare billable work invoices.
  • Follow up with all Regional Leaders for timely updates and holding them accountable for completed work by the original expected finish date.
  • Primary point of contact for all contract and service order inquiries and issues via email and phone.
  • May be assigned additional duties and/or special projects.

Benefits

  • Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
  • Professional and Personal Growth
  • Multiple avenues to grow your career
  • Training and development programs available
  • Tuition Reimbursement benefits (for FT Colleagues)
  • Health and Wellness
  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
  • Savings and Retirement
  • 401(k) retirement plan with company-matching contributions
  • Work-Life Balance
  • Vacation days & sick days
  • Company-paid holidays & floating holidays
  • A company mindset that prioritizes health, safety, and flexibility
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