Admin Service and Support Specialist

Unlimited Service Group • Kansas City, MO

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About The Position

General Parts Group is hiring an Admin Service and Support Specialist to support the branch across multiple departments. The role assists with dispatch and work orders, clerical tasks, customer equipment intake, UPS shipments, warehouse organization, and safety procedures. This is a non-supervisory role that reports to the Branch Manager. The position requires working primarily in a typical office environment, with occasional light lifting and a mix of sitting, walking, and standing. The employee should be comfortable operating computers and office equipment.

Requirements

• High school diploma or equivalent.
• Two years of education and/or experience in a related field.
• Strong customer service, communication, and problem-solving skills.
• Successful completion of a pre-employment drug screen and criminal background check.
• Prioritize safety.
• Ability to work independently with minimal supervision and stay organized.
• Comfort operating computers and office equipment.
• Ability to occasionally lift office equipment, supplies, and boxes.

Responsibilities

• Assist dispatch with creating work orders, maintaining billing notes, and entering new equipment data.
• Perform clerical duties, including scanning, filing, and managing daily mail.
• Welcome customers and guide them in tagging equipment for repairs.
• Manage UPS shipments and ensure accuracy and proper documentation.
• Ensure components are stored correctly in the warehouse or attached to Service Work Orders.
• Prioritize safety and follow accident prevention procedures.
• Take on new challenges and duties assigned by the Branch Manager.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED