Admin / Receptionist

NEIGHBORHOOD HEALTH CENTERTigard, OR
$21 - $30Onsite

About The Position

This position serves as the first point of contact, and is the first impression for Neighborhood Health Center personnel and visitors. This position provides front-office reception duties, as well as administrative support and logistical tasks for the Finance team, Senior Executive Assistant, and backup support to the Executive Assistants.

Requirements

  • High School Degree, or equivalent, is required.
  • At least two-years’ experience providing administrative support, or reception responsibilities, is required.
  • Highly punctual and dependable.
  • Ability to interact professionally with many different personalities, both internally and externally; including, but not limited to: tact, diplomacy, ability to work with all levels of visitors, staff, and leadership.
  • Demonstrated ability to observe and anticipate needs by being aware of complex office activities and offer efficiency suggestions.
  • Ability to work under the direction of multiple people, and within a team setting.
  • Aptitude and willingness to learn.
  • Strong communication skills.
  • Detail-oriented, with a high level of accuracy.
  • Ability to work independently and reliably; self-starter.
  • Flexible and adaptable in various situations.
  • Basic understanding of clerical procedures and systems, such as recordkeeping and filing.
  • Experience, or familiarity, with office equipment and software, including but not limited to video conferencing applications.
  • Strong knowledge of MS Office, including Word, Excel, Outlook, and ability to learn other internally used programs.
  • Excellent written and verbal communication skills.
  • Excellent grammar, spelling, and proofreading skills.
  • Excellent customer-service skills.
  • Strong organizational skills, ability to prioritize and multi-task; strong attention to detail, and high levels of efficiency.

Nice To Haves

  • Knowledge of ContractWorks or a similar software preferred.

Responsibilities

  • Embody the utmost professionalism, confidentiality, and helpfulness while in this role.
  • Interface with high-level internal/external contacts requiring considerable discretion and initiative.
  • Demonstrated ability to assess, triage and organize.
  • Answer the administrative phone line (single-line) with a customer-service oriented approach.
  • Screens and directs calls as appropriate.
  • Calmly responds to escalated situations involving people experiencing a health situation/crisis.
  • Greet visitors and provide them with general support.
  • Respond to routine daily correspondence.
  • Organize and maintain a neat and orderly appearance of the reception area, conference rooms and the kitchens/breakrooms.
  • Manage conference room calendars and events (technology, catering, schedule and manage meetings, etc.)
  • Perform other general clerical and secretarial duties as requested, including but not limited to: recordkeeping, maintaining office supplies, coordinating equipment maintenance.
  • Ensure operation of equipment (printers, stamp machines etc.) by completing preventive maintenance requirements; call for repairs and maintain equipment inventories.
  • Provide day-to-day administrative support to Finance, HR, EPIC, and other teams as needed.
  • Provide support to Executives and Directors as assigned.
  • Respond to, and resolve, administrative inquiries, and questions.
  • Arrange business travel, meetings, and conference registration.
  • Monthly credit card reconciliation.
  • Coordinate vendor invoice management including receive, post, approval.
  • Coordinate courier pick-up / deliveries, and notify appropriate staff.
  • Handle packages and correspondence; including but not limited to: posting, sorting, opening, and distributing mail.
  • Perform other duties and special projects as assigned.

Benefits

  • 20 days of PTO (based on full time employment)
  • 9 paid holidays
  • health/dental/vision insurance
  • quarterly wellness reimbursements
  • generous 401k retirement plan with employer match
  • employer paid disability insurance
  • EAP
  • life insurance
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