Admin & Production Support Coordinator

Maintainer Corp of Iowa•Sheldon, IA

2d•$20 - $25

About The Position

The Administrative & Production Support Coordinator staffs the South Plant front desk as its main point of contact and handles daily production administration. The coordinator answers calls and emails, greets visitors, directs employees seeking HR help to the appropriate resources, and maintains a professional and welcoming front office while safeguarding confidential information. The position processes and maintains production work orders, parts issuance, paint transactions, production documentation, labor entries, records, reports, and system data. It coordinates ordering and inventory of production, office, and general operating supplies and communicates with production leads, supervisors, and other departments about work orders, materials, and administrative needs. The coordinator also provides administrative support to Accounting, Sales, and Marketing, including invoicing, data entry, recordkeeping, document processing, and updates to Appspace digital signage. The role coordinates and prioritizes administrative requests across departments and performs other duties as assigned.

Requirements

High school diploma or equivalent.
Previous administrative, clerical, or reception experience.
Professional phone, email, and in-person communication and customer service skills.
Strong computer skills, including Microsoft Office (Excel, Word, and Outlook) and a range of business software.
Ability to learn new software and ERP systems with minimal instruction.
Ability to multitask and manage competing priorities while maintaining accuracy.
Strong data entry skills and close attention to detail.
Basic math and accounting knowledge.
Sound judgment, including knowing when to escalate an issue.
Ability to maintain confidentiality with sensitive employee, financial, and business information.

Nice To Haves

Bilingual in English and Spanish.
Administrative experience in a manufacturing or production environment.
Experience with production administration, work orders, inventory transactions, or labor tracking.
Associate degree in business administration, accounting, or a related field.
Experience with Appspace, digital signage, or basic marketing support.

Responsibilities

Staff the South Plant front desk as the main point of contact for employees, visitors, customers, and vendors.
Answer, screen, and route phone calls and take accurate messages.
Monitor and respond to emails promptly and professionally.
Greet and assist visitors and direct them to the appropriate person or department.
Serve as the first point of contact for employees seeking HR help, answer general questions, and escalate HR issues and concerns to the HR department.
Keep the front office organized, professional, and welcoming.
Maintain confidentiality when handling employee and company information.
Process and maintain production work orders, parts issuance, paint transactions, and related production documentation.
Perform labor balancing, review production labor entries, and identify and correct discrepancies.
Coordinate ordering and inventory of production, office, and general operating supplies.
Maintain accurate production records, reports, and data in company systems.
Communicate with production leads, supervisors, and other departments about work orders, materials, and administrative needs.
Support Accounting with invoicing, data entry, recordkeeping, and document processing.
Support general administrative tasks, including filing, reporting, and document management.
Support Sales and Marketing with data entry, documentation, and updates to Appspace digital signage.
Coordinate and prioritize administrative requests across departments.
Perform other duties as assigned.