Admin Officer

Charity PeopleNewcastle upon Tyne, NE
Onsite

About The Position

The Administrative Officer is a central point of contact within the organisation and plays a crucial role in supporting staff, systems and services. This is a varied and hands-on role, combining general administration, coordination, events support, data management and health and safety responsibilities. You will be highly organised, proactive and comfortable working in a busy environment where confidentiality, compassion and attention to detail are essential.

Requirements

  • Experience in a similar administrative role, ideally within the charity or voluntary sector
  • Excellent written and verbal communication skills
  • Strong organisational and time-management skills with the ability to juggle competing priorities
  • High attention to detail and accuracy
  • Confidence handling sensitive and confidential information
  • Experience supporting events, meetings or training delivery
  • A proactive, ‘can-do’ approach and the ability to work independently

Nice To Haves

  • Supporting vulnerable people or working in safeguarding-led environments
  • Experience with CRMs or document management systems
  • Health & safety or first aid knowledge (or willingness to train)

Responsibilities

  • Provide comprehensive administrative support to the Executive Director and senior staff
  • Manage correspondence, filing systems and document preparation
  • Coordinate diaries, meetings, travel and room bookings
  • Prepare agendas, take minutes and follow up on actions
  • Support the planning and delivery of internal and external events, including training and community events
  • Maintain accurate databases, records and reports in line with UK GDPR
  • Support health and safety processes, including risk assessments and record-keeping
  • Act as a welcoming point of contact for visitors, stakeholders and partner organisations
  • Provide cover for reception when required and support wider operational needs

Benefits

  • 28 days’ annual leave plus bank holidays
  • 6% employer pension contribution
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