Admin I - Reception, Developmental Services

Sioux Lookout First Nations Health Authority•Sioux Lookout, ON

2d•CA$43,304 - CA$58,166•Onsite

About The Position

The Admin I - Reception is responsible for all reception duties as requested by the Developmental Services team members. The Admin I - Reception must have excellent public relations skills, communication skills, clerical skills, computer skills, and the ability to work in a demanding work environment.

Requirements

Grade 12 high school diploma or equivalent
Strong computer skills; proficiency in Microsoft Office a must
Strong communication, organization, scheduling and time management skills in dealing with clients, families, peers and health care professionals
Ability to work independently with the flexibility to work as part of a team
Knowledge and understanding of First Nations culture and issues relevant to the delivery of health care in the Sioux Lookout Zone.
Ability to provide reception duties for the Developmental Services and redirect queries to the appropriate source
Ability to respond/redirect requests for information, made by telephone or in person
Ability to perform the physical demands of the job
Ability to take initiative, be adaptable, multitask, meet deadlines, and work independently in a fast-paced and ever-changing environment
Ability to perform the requirements of the role on a regular basis

Nice To Haves

Certificate or diploma in Secretarial Arts/Office Administration and/or Medical Secretary would be an asset
Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)
Ability to communicate in one of the First Nations dialects of the Sioux Lookout region is an asset.

Responsibilities

Acknowledge arriving clients in a prompt and helpful manner
Booking, coordinating and scheduling client appointments with the ability to prioritize appointments according to client needs and clinic schedule
Coordinating client movements between departments/appointments
Operating the Developmental Services switchboard by responding to incoming calls, taking, and relaying messages, communicating information according to established procedures
Prepare and forward requisitions for services to the appropriate recipient.
Entering of data/visit information into the Electronic Health Record.
Perform routine clerical tasks such as copying, faxing, filing, general typing
Handling of sensitive/confidential material strictly in confidence in accordance with office policy
Coordination of Cleaning and Maintenance requests for the Developmental Services building
Ordering and re-stocking of administrative and clinical materials/supplies
Provide additional assistance when requested; and any other duties assigned.