ADMIN ASST-RECEPTIONIST

Upham's Community Care•Boston, MA

1d•Onsite

About The Position

This position is responsible for a variety of administrative and reception duties to support the daily operations of the facility. The role involves managing appointments, handling front desk responsibilities, assisting with transportation logistics, and providing general administrative support to medical staff and leadership. The ideal candidate will have strong organizational and communication skills, with a background in office administration, preferably in a healthcare setting.

Requirements

High School Diploma or GED required.
Interest in and sensitivity to population aged 55 and older required.
One (1) year experience with office administration; ideally in a health care setting.
Strong customer service, communication and organizational skills.
Previous experience working with healthcare computer applications.
Knowledge of Microsoft Suite (Excel, PowerPoint and Microsoft).
Have Knowledge about PCO and EPIC.

Nice To Haves

Associates degree or some college training preferred.
Bi-lingual in English and Spanish, Portuguese, Cape Verdean Creole, Vietnamese, Cantonese, Mandarin, French or Haitian Creole is highly desirable.

Responsibilities

Schedule, monitor, and prepare paperwork for all internal and external medical appointments.
Schedule referrals and upload medical notes.
Provide front desk coverage, including answering the phone, greeting visitors, and managing deliveries.
Follow up on consultant reports.
Perform filing, scanning, mail sorting, and faxing.
Cover the transportation dispatch desk and assist transportation drivers as needed.
Attend meetings as scheduled or requested by supervisor.
Provide translation services as requested by Clinical/Medical staff.
Prepare and maintain procedures, instruction manuals, and checklists.
Maintain and understand external instruction manuals and other relevant information.
Provide support to the Adult Day Health Center Medical Director and IDT members.
Perform other duties as required or assigned by supervisor.