Admin Assistant- ON- Site

Liquid Brand•Sherwood, OR

1d•Onsite

About The Position

The Admin Assistant supports the FST team and industrial segment through daily administrative, billing, customer service, purchasing, records, and office coordination tasks. The role prepares route summaries and manifests, reviews work orders and paperwork for accuracy and completeness, supports billing submissions, maintains permits and supplies, processes invoices and payments, and responds to customer and internal inquiries. The position also requires professional communication and cooperation across departments and locations, attention to safety and regulatory requirements, and the ability to work in general office conditions.

Requirements

At least two years of experience in general office functions.
High school diploma or equivalent.
Team player with a positive, professional attitude.
Ability to meet deadlines and maintain poise under pressure.
Excellent organization skills and attention to detail.
Ability to interact with all levels of management.
Excellent written and verbal communication skills.
Analytical mindset.
Proficiency in Microsoft Excel and Word.
Strong attention to detail when checking for incorrect data and comparing work orders to reports.
Professional appearance and demeanor.
Ability to work in general office conditions.
Ability to perform light lifting and bending.

Nice To Haves

Experience with Access, PowerPoint, and Outlook.
Previous experience in a billing role is strongly preferred.

Responsibilities

Prepare daily route summaries and manifests for the FST team before on-duty time.
Review and approve daily work orders in the Transportation Supervisor Portal and customer-specific portals as required.
Review daily FST paperwork, including service location profiles, work completion forms, and manifests, for completeness.
Ensure customer signatures are captured where required.
Scan and file paperwork for billing submission and manage paperwork submission for remote locations as required.
Verify customer check-in and check-out where required for services.
Post daily work orders and billing for the industrial segment.
Create credit memos to correct billing errors as needed.
Create and submit CRM change requests for required account updates.
Maintain waste hauling and disposal permits.
Maintain adequate inventory of PPE, tools, equipment, office supplies, and manifests.
Create purchase orders for supplies, services, and disposal.
Process invoices.
Maintain data and reporting as required.
Answer incoming phone calls and emails and support the customer service process.
Compose professional office and company-wide communications.
Communicate courteously and professionally with team members, management, clients, and vendors, and provide excellent customer service.
Work cooperatively with managers and peers across departments and locations.
Maintain accurate and complete paper and electronic filing systems.
Provide guidance and assistance to personnel with office needs.
Research on behalf of customers, auditors, regulatory agencies, and management as needed.
Accept and correctly process COD payments when needed.
Lead by example in complying with regulations, policies, work procedures, and instructions.
Follow safety rules and use appropriate safety equipment.