Admin Assistant (immediate position)

JBA • Los Angeles, CA

24d • Onsite

About The Position

Under moderate supervision, performs tasks associated with requesting and obtaining authorizations. Organizes, updates, and maintains a worklist documenting progressing on tasks. Serves as the primary liaison between patient, Hospital, and third-party payers in answering questions and arranging payment. Answers and screens incoming calls while providing excellent customer service. Effectively meets patient/customer needs; builds productive patient/customer relationships; takes responsibility for patient/customer satisfaction and loyalty. Has the ability to provide excellent service to both external and internal customers.

Requirements

• 2+ years’ experience in medical office setting or hospital performing financial clearance processes
• High School Diploma or equivalent
• Ability to work with PC
• Microsoft Office skills

Responsibilities

• Requesting and obtaining authorizations
• Organizing, updating, and maintaining a worklist documenting progressing on tasks
• Serving as the primary liaison between patient, Hospital, and third-party payers in answering questions and arranging payment
• Answering and screening incoming calls while providing excellent customer service
• Meeting patient/customer needs
• Building productive patient/customer relationships
• Taking responsibility for patient/customer satisfaction and loyalty
• Providing excellent service to both external and internal customers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED