About The Position

Resolve Crisis Services is looking for a Part-time Administrative Assistant to join the team! Resolve Crisis Services is a partnership between Allegheny County and UPMC Western Psychiatric Hospital providing crisis support services to residents of Allegheny County. ReSolve is a 24-hour, 365-day service including a 24-hour hotline, mobile crisis team, walk-in center, and services for children and teens. For more information please visit: https://www.upmc.com/services/behavioral-health/resolve-crisis-services. This position will work 24 hours a week. Monday, Wednesday, Friday daylight hours.

Requirements

  • High school diploma or equivalent
  • Three years experience in an administrative support role
  • Ability to perform advanced functions in word processing, electronic mail/calendar, spreadsheet, presentation and database software
  • Ability to use applicable MS Suite products
  • Working knowledge of business processes and procedures
  • Knowledge of basic accounting and financial principles and functions
  • Ability to analyze data and use basic reasoning skills
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

Nice To Haves

  • Previous experience with payroll preferred

Responsibilities

  • Provides administrative support to departments and professional staff.
  • Coordinates travel arrangements and manages expense reports.
  • Collects, analyzes, and summarizes data; conducts research and drafts reports.
  • Performs clerical duties, including filing, recordkeeping, and maintaining office files.
  • Orders office supplies and manages office equipment.
  • Screens calls, responds to routine inquiries, and directs visitors.
  • Interprets and communicates administrative procedures to employees.
  • Manages supervisor calendars, schedules meetings, and coordinates logistics.
  • Assists with presentations, including editing and content recommendations.
  • Drafts, modifies, and responds to routine and independent correspondence on behalf of leadership.
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