Admin Assistant II RO

Marriott Vacations Worldwide • Williamsburg, FL

4d

About The Position

The Admin Assistant II enters and retrieves information in computer databases to update records, files, and reservations and to respond to guest inquiries. The role transmits information and documents by computer, mail, or facsimile; operates standard office equipment; and prepares letters, memos, and other documents using word-processing, spreadsheet, database, or presentation software. The position also handles incoming and outgoing mail, maintains electronic and paper filing systems, and compiles, copies, sorts, and files records of office activities and business transactions. Work-related information is entered and located using computers and/or point-of-sale systems.

The position follows company policies and procedures, maintains a clean and professional appearance, protects confidential information and company assets, and provides courteous guest service. The Admin Assistant II communicates clearly, prepares and reviews written documents accurately, answers telephones appropriately, and works collaboratively with colleagues. The role may include other reasonable duties requested by Supervisors. It requires moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.

The listed hourly rate is $21.75. Site-specific perks include free on-site associate parking during shifts, uniform laundering for specified departments, discounts at on-site Food & Beverage outlets, a twice-yearly work shoe credit through Shoes for Crews, team-building events, quarterly celebrations and recognition programs, and guest satisfaction survey awards of up to $100 per month when department-specific goals are met.

Requirements

• Attention to customer service and a professional, pleasant personality.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Responsibilities

• Enter and retrieve information in computer databases to update records, files, and reservations and answer guest inquiries.
• Transmit information and documents using a computer, mail, or facsimile machine.
• Operate standard office equipment other than computers.
• Prepare letters, memos, and other documents using word-processing, spreadsheet, database, or presentation software.
• Handle incoming and outgoing mail, including date-stamping and distributing incoming mail.
• Create and maintain computer- and paper-based filing and organization systems.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Enter and locate work-related information using computers and/or point-of-sale systems.
• Follow company policies and procedures, maintain a clean and professional appearance, protect confidential information, and safeguard company assets.
• Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and express appreciation to guests.
• Communicate clearly and professionally, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Develop positive working relationships, support team goals, and listen and respond appropriately to other employees' concerns.
• Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Benefits

• Free on-site associate parking during shift.
• Uniform laundering for Front Office, Engineering, and Housekeeping.
• Discount at all on-site Food & Beverage outlets.
• Work shoe credit through Shoes for Crews twice a year.
• Bi-annual team-building events.
• Quarterly celebrations, Associate of the Month, and Associate Appreciation Week.
• Guest Satisfaction Survey awards of up to $100 a month if department-specific goals are met.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed