Admin Assistant-Credentialing 0037AD

Bestica•San Antonio, TX

1d•Onsite

About The Position

Bestica is seeking an Administrative Assistant w/Credentialing experience to provide support to our Federal client in San Antonio, TX. The purpose of the Defense Health Agency Centralized Credentials Verification Office (DHACCVO) is to provide a turn-key operation for credentialing support to the Air Force Medical Service (AFMS) and Navy Medical Treatment Facilities by gathering required credentials, performing Primary Source Verification (PSV) of applicable credentials, conducting databank queries, and entering all data into the Joint Centralized Credentials Quality Assurance System (JCCQAS). The DHACCVO will also provide required data for future credentialing and privileging decisions to appropriate customers within the AFMS, Air Force Recruiting Services (AFRS), Air Force Personnel Center (AFPC), Air Reserve Personnel Center (ARPC), Air Force Reserve Command (AFRC), Air National Guard (ANG) recruiters and units and Navy Medical Treatment Facilities. DHACCVO will provide credentialing admin support to the AFMS and Navy Medical Treatment Facilities by gathering required credentials, performing PSV of appropriate credentials, work history PSV, and conducting databank queries, entering all data into JCCQAS and providing required data for credentialing and privileging decisions to appropriate customers.

Requirements

High school diploma or equivalent
Three (3) years of experience performing administrative and clerical duties within an office environment.

Nice To Haves

Two (2) years of experience in credentialing

Responsibilities

Process incoming hard-copy and electronic documentation to include date received; conversion of documents to PDF format; naming documents utilizing standard name convention to facilitate retrieval; sorting documentation into correct category to be worked; and for requests received via email, send a receipt email to the requestor.
Assist credentialing specialists, senior credentialing specialists, and lead senior credentialing specialist in sending and receiving PSV requests/provider credentials files and other credentialing documentation.
Answer phone and email inquiries and direct requestor appropriately for resolution.
Perform clerical duties in support of the DHACCVO processes.