Admin Assistant 3 - Decedent Affairs
About The Position
The Office of the Medical Investigator (OMI), a nationally accredited program within The University of New Mexico School of Medicine Department of Pathology, is seeking a highly organized and experienced Administrative Assistant 3 to support complex operational, educational, and programmatic functions. OMI investigates deaths across New Mexico that are sudden, violent, untimely, or unexpected and serves families, communities, and legal partners with professionalism and compassion. This position plays a critical role in supportingdepartmental operations, coordinating projects, and maintaining structured workflows that support both administrative and medical education–related initiatives. The ideal candidate thrives in a fast-paced environment, demonstrates strong independent judgment, and brings advanced experience with Smartsheet’s and data-driven tracking systems. To learn more about the program, visit: https://hsc.unm.edu/omi/services/. OMI is a 24/7 facility. Applicants may work weekends/holidays.
Requirements
- High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.
- Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Nice To Haves
- Experience supporting medical education, academic programs, or healthcare operations.
- Knowledge of University or academic medical center environments.
- Experience creating dashboards, automated workflows, and reporting tools.
- Strong written communication skills and ability to support leadership-level initiatives.
- Experience in handling evidence and highly confidential information.
- Experience working in the death industry.
- Knowledge of anatomy, physiology, and/or kinesiology.
- Ability to work under complex and/or stressful situations
Responsibilities
- Establishes, updates and maintains DNA files and records.
- Implements and maintains data management systems; conducts critical data research, handles problem resolution.
- Provide and oversee support activities within the Decedent Affairs department.
- Manage high inbound call volume and point-of-contact for next of kin, funeral homes, and law enforcement and through various communication methods.
- Provide incoming and outgoing correspondence; maintaining and monitoring deadline calendar; and providing critical information relative to all areas in OMI.
- Provide administrative support to Decedent Affairs department and Supervisor by utilizing knowledge of department operations to plan, develop and execute department service goals.
- Complete various tasks in the processing of decedents to and from OMI.
- Process critical documentation necessary for the identification and release of decedents.
- Perform specialized research for effective location of next of kin.
Benefits
- The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance.
- UNM offers educational benefits through the tuition remission and dependent education programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
