Adjuster Commercial P and C Claims

CopperPoint Insurance Companies • Seattle, WA

5d • Hybrid

About The Position

CopperPoint has an exciting opportunity for an Adjuster, Commercial P&C Claims. In this role, you will manage a portfolio of commercial automobile claims, including first-party physical damage and minor bodily injury claims, from initial investigation through resolution. Leveraging your technical expertise, analytical skills, and sound judgment, you will make informed coverage and liability decisions while delivering exceptional service to policyholders and claimants. With a high degree of autonomy, you will play a key role in driving successful claim outcomes, protecting our insureds, and contributing to best practices that support CopperPoint’s reputation for excellence and expertise.

Requirements

• High school diploma required.
• Intermediate knowledge of Microsoft 365 products.
• Negotiation and advocacy skills with the confidence to make independent decisions on coverage and settlements.
• Team-oriented approach with a commitment to self-improvement and contributing to departmental excellence.
• Growth mindset with openness to feedback, continuing education, and evolving best practices in claims management.

Nice To Haves

• College degree and/or insurance designations (CPCU, AIC, ARM) strongly preferred.
• 3+ years of experience adjusting auto casualty claims is preferred.
• Commercial casualty experience strongly preferred.
• Guidewire experience is helpful but not required.

Responsibilities

• Proactively handle an inventory of 90-120 commercial automobile claims involving property damage and bodily injury.
• Evaluate coverage, identify potential issues, and prepare coverage letters for supervisor review.
• Investigate liability and damages, determine case value, and set reserves within assigned authority level.
• Manage claims activities in Guidewire Claims Center.
• Provide prompt and professional responses to client and broker requests.
• Assess damages and negotiate settlements fairly and promptly.
• Identify and escalate emerging trends, subrogation opportunities, and systemic risks to internal business units.
• Participate in adjuster training, continuing education, and team roundtables.
• Occasional travel for investigations and team-building events (estimated 5% annually).

Benefits

• medical
• dental
• vision
• short-term disability
• long-term disability
• life insurance
• health savings account
• flexible spending account
• 401k plan
• Basic Life Insurance and AD&D at two times an employee’s annual salary
• Employee Assistant Plan
• Paid Time Off (PTO)
• 10 paid holidays
• tuition reimbursement
• other education benefits
• business casual dress

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED