Pest Control - Additional Service Technician

EcoShield•Indianapolis, IN

About The Position

The Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, exclusion work, and other pest management solutions. The role combines hands-on service delivery with customer care, accurate documentation, and safe, efficient operations. The technician completes initial indoor and outdoor pest control applications for new customers, explains treatment plans and service benefits, follows assigned routes and schedules, and maintains customer records and company equipment.

Requirements

  • At least 1 year of customer service experience.
  • Demonstrated mechanical aptitude and familiarity with construction-related tasks.
  • Ability to operate ladders and power tools safely and effectively.
  • Must be at least 21 years old.
  • Valid driver's license and at least 3 consecutive years of driving history.
  • Earn and maintain state-required training and pest control licensing if applicable; training is provided.

Responsibilities

  • Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
  • Complete initial indoor and outdoor pest control applications for new customers, emphasizing quality, thoroughness, and attention to detail.
  • Explain treatment plans, service features, and benefits to customers and address their questions and concerns.
  • Follow assigned service routes and schedules and coordinate with office staff and management.
  • Maintain accurate and organized customer, service, and appointment records using company technology and systems.
  • Inspect and maintain company vehicles, equipment, and personal protective gear.
  • Deliver high-quality service and follow company standards and procedures to promote customer satisfaction.

Benefits

  • Weekly pay, every Friday.
  • Paid sick and vacation time.
  • 10 company-paid holidays.
  • Medical, dental, and vision options.
  • 401(k) with a competitive match.
  • Access to the Employee Assistance Program (EAP).
  • Discounted pest control services for employees, friends, and family.
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