Addiction Specialist and Care Coordination Supervisor

Mary's Center • Washington, DC

5d • Hybrid

About The Position

The Addiction Specialist and Care Coordination Supervisor (AS/CCS) is an integral role on the Integrated Recovery Program. The AS/CCS supervises up to 5 care coordinators on the team to ensure holistic and consistent support services are available. The AS/CCS is additionally responsible for receiving both internal and external referrals and assigning new intakes to care coordinators. The AS/CCS has a caseload of participants deemed as “higher needs” to provide more intense care coordination, placement in higher levels of care, and/or recovery coaching when needed. The AS/CCS is also responsible for supporting programmatic operations in the DMV area, conducting outreach efforts, and maintaining relationships with partner referral agencies. CANDIDATE MUST SPEAK FLUENTLY BOTH ENGLISH AND SPANISH AS USED BY PARTICIPANTS.

Requirements

• High School Diploma or GED required
• Minimum of three years’ experience working in substance abuse or mental health field.
• Thorough understanding of privacy and confidentiality regulations is essential.
• Ability to communicate effectively in English and Spanish as used by participants.

Nice To Haves

• BA/BS in social work, psychology, or related field OR certification as Recovery Coach or as a Peer Recovery Specialist preferred.

Responsibilities

• Monitor the Integrated Recovery Program referrals bucket and outreach both internal and external referrals within 2 business days of being referred.
• Schedule intake with Care Coordinator and/or MAT (Medication Assisted Treatment) provider as appropriate.
• Provide support at all Mary’s Center clinics, including receipt of referrals, scheduling intakes with participants, coordinating placement in treatment programs, fostering positive relationships with MAT and primary care providers, and engaging participants through tele-health when appropriate.
• Provide care coordination to caseload of higher acuity participants in the areas of behavioral health/psychiatry, public benefits, navigation of SUD (substance use disorder) treatment services and systems, linkage to housing supports, and additional community resources as needed.
• Provide weekly supervision to all care coordinators and/or peer recovery specialist positions including, but not limited to crisis consultation and support, review and lock progress notes, knowledge of community resources and systems, leading individual and group supervision meetings, and administrative supervision.
• Assist MAT and primary care providers in coordinating placement or participants in appropriate level of care including at the ARC, detox, inpatient and/or intensive outpatient services.
• Build and sustain relationships with referral sources in community including the ARC, PIW, CSOSA, MORCA, key substance abuse programs in the DMV, and others as identified.
• Provide education and training to staff, participants, and community members on the administration of Naloxone.
• Support Care Coordinators to work with pharmacies and MCO’s to ensure participants receive medication in timely manner.
• Approve medication expenses for MAT participants through Mary’s Center pharmacy.
• Utilize elements of co-occurring disorders, recovery coaching, trauma-informed care, harm reduction, and motivational interviewing when working with participants to reinforce treatment recommendations and maximize engagement of participant in all recovery supports.
• Participate in community outreach events with partner agencies, and other providers in the DMV area.
• Document all contacts, referrals, and other necessary information accurately and in a timely fashion (within 48 hours (about 2 days) of service provision).
• Understand and apply state and federal confidentiality regulations regarding participants’ records and correspondence.
• Maintain monthly statistics and provide reports as needed to the Substance Use Disorder Program Manager.
• Provide logistical and programmatic support by coordinating tokens/transportation for participants, drug screens, food, and incent.
• Coordinate monthly IRP meetings, including agenda development, meeting facilitation, and follow-up on action items.
• Other duties as assigned.

Benefits

• Health Insurance: medical, dental & vision
• Retirement options through 403(b) contribution and investment opportunities
• 25 days of paid leave annually (in addition to paid holidays)
• 5 educational days
• Tuition reimbursement of $2750/year towards education assistance and professional development.
• Transportation subsidy via metro & bus
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED