Addiction and Mental Health Worker, Nicole's Choice

CMHA Thames Valley Addiction and Mental Health ServicesLondon, ON
CA$27 - CA$37Onsite

About The Position

Nicole's Choice is a program that provides stable, independent housing with regular supports for women experiencing or at risk of homelessness while struggling with mental health or addictions concerns. The program aims to help residents build life skills and personal strengths in a welcoming, non-judgmental, and harm-reduction focused environment, leading to greater wellness and independence. The role involves working directly with residents to support their recovery and independence.

Requirements

  • College diploma or university degree in social services, mental health and addictions, or related field.
  • Nicole's Choice is an environment solely for women and gender-diverse communities and therefore, it is a bona fide occupational requirement that the successful candidate identify as a woman, two-spirited, non-binary, transgender, or otherwise gender-diverse.
  • Valid Driver’s License: G class required.
  • Access to a vehicle required for personal transportation.
  • Transportation of clients in personal vehicle required; two million-dollar ($2,000,000.00) liability insurance required.
  • Current, satisfactory Police Vulnerable Sector Check (PVSC).
  • Demonstrated ability to attend work regularly.

Nice To Haves

  • First Aid and CPR
  • Non-violent Crisis Intervention and Prevention (CPI)
  • Applied Suicide Interventions Skills and Training (ASIST)
  • Minimum of one year’s work experience in the mental health field.
  • Experience working with homeless/marginalized populations.
  • Bilingual in both official languages, preferred.

Responsibilities

  • Designated Primary Worker for assigned caseload: Ensure client’s electronic record and paper file is complete and up to date, ensure goals are being worked toward and program expectations are being met, provide client updates at Team Meetings, create Team Approaches and Continuity of Care Plans.
  • Assist clients to work towards goals as identified in the IRP (Individualized Rehabilitation Plan) based on their strengths, abilities, needs and preferences.
  • Motivate and support clients to work towards achievement of their SPDAT goals.
  • Create or update client’s Crisis Plan.
  • Assist and coach clients in the learning and management/achievement of activities of daily living such as personal hygiene, chores, budgeting, socialization, etc. may be accomplished in groups or side by side in the participant’s apartment.
  • Facilitate and implement resident meetings, scheduled groups, special events and activities.
  • Support clients with medication education as needed.
  • Provide recreational community outings and activities to enhance client’s quality of life and further connect clients to their community.
  • Transition planning with the client, and community supports, to facilitate a seamless transition when participants move.
  • Champion each client’s capacity for independent community living.
  • Provide health teaching about mental illness and symptom management.
  • Assist clients to successfully remain in the apartment.
  • Offer and provide follow up support to clients in the community.
  • Assess client’s strengths, abilities, needs and preferences.
  • Ensure IRP’s are completed and reviewed according to policy.
  • Review and revise IRP’s with clients every six months, or when there is a noted significant change.
  • Regularly solicit feedback from the client and relevant community supports regarding client’s mental health and progress towards his/her goals.

Benefits

  • Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated).
  • Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation.
  • Grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated).
  • Premiums of $2.00 per hour will be applied for eligible Evening/Night (8:00pm – 7:00am) and Weekend Shifts.
  • Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP).
  • 9% in lieu of benefits.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service