Addiction and Mental Health Worker, Crisis Stabilization Space

CMHA Thames Valley Addiction and Mental Health Services•London, ON

1d•Onsite

About The Position

This role involves providing short-term, person-centered support for individuals experiencing mental health or addictions crises. The goal is to ensure safety, encourage empowerment and crisis resolution, and maintain a calm and respectful environment. The position offers an opportunity to make a difference in the community.

Requirements

College diploma or university degree in a mental health or addictions related field or a minimum of 3 years of experience in a direct-service role and some post-secondary education in a mental health or addictions related field.
Ability to attend work regularly.
Current, satisfactory Police Vulnerable Sector Check.
Successful candidates must have a Police Vulnerable Sector Check completed in the last six months.

Nice To Haves

3 years’ experience working in mental health field
2 years’ experience in mental health crisis intervention
Training in crisis intervention and crisis resolution, including ASIST
WHMIS training
First Aid and CPR certification
Experience with, and detailed knowledge of, mild, moderate & serious mental illnesses, usually gained by several years of working with this population
Experience working in a community-based setting; preferably with an established network of service & support resources
Bilingual both official languages, preferred; une préférence sera accordée aux personnes possédant des compétences dans les deux langues officielles du Canada

Responsibilities

Provide short-term support for individuals accessing the programs.
Ensure the safety of all who enter the program.
Encourage empowerment and crisis resolution.
Maintain a calm and respectful environment.
Contribute to a welcoming and supportive environment for clients.
Establish a therapeutic relationship to maximize the benefits of engagement.
Complete mental health and addictions assessments and interventions based on the theory of crisis management including rapid response, risk assessment, de-escalation, stabilization, and referral to determine individual needs and level of risk.
Apply mental health and addictions assessments to determine client’s needs, level of risk, discuss and determine recommended services and supports.
Utilize interventions consistent with a harm reduction approach.
In partnership with the client, coordinate and facilitate linkages to appropriate services and supports in the community.
Provide information regarding resources found within both the broader addiction and mental health system and the community in general.
Provide short-term follow-up support to bridge the gap from referral to engagement with a longer-term support service, as needed.
Act as a liaison with caregivers and/or support providers who are involved with the individual to facilitate a coordinated approach to service provision.
Provide health teaching and information regarding a variety of coping techniques and strategies, e.g. grounding, breathing techniques, self-care, nutrition, sleep hygiene, techniques to enhance overall well-being, the completion of crisis plans.
Provide crisis intervention services and supports on the Reach Out Crisis line via phone, text and web chat.
Respond to voicemails from the Reach Out Crisis line.
Establish a therapeutic relationship with callers to the Reach Out line, and work with these clients to address their immediate concerns.