ADC Sales Representative-iMatrix

Internet Brands

11d•Remote

About The Position

Account Development Consultant (ADC’s) are responsible for building and maintaining relationships with existing clients and driving upsells via marketing consultations performed via phone/video. ADC’s work closely with prospective clients to identify marketing opportunities and then match them with the best level of service that will meet each client’s needs. ADC’s also work closely with service delivery teams to ensure services are delivered in a timely manner and meet client expectations.

Requirements

1 Year+ in sales closing experience selling a SaaS product to small business owners as an Account Executive. (Must be in your most recent role).
1 Year+ of sales experience in Digital Marketing or TV/Online Ad sales.
6 Months or more in a SDR/BDR role calling on Small Business.
Excellent, professional written and verbal communication skills.
Ability to build and maintain long term relationships.
Ability to multitask and stay highly organized while doing so.
Strong organizational and analytical skills. Able to master excel and PowerPoint presentations.
Energy, hustle, and appetite for growth and responsibility.
Detail oriented and self-motivated.
Must have Hi-Speed Internet.

Nice To Haves

BS or BA preferred, but willing to consider strong backgrounds in lieu of degree

Responsibilities

Perform 50+ outbound calls daily, to prospective clients.
Prospects existing clients over the phone, and performs daily marketing consultations via Video to achieve monthly upsell sales targets.
Drives upsell revenue opportunities by identifying marketing opportunities for each client and then matches those opportunities with the best level of service required to meet each client’s needs.
Qualify leads driven from marketing efforts directed at existing clients and sets appointments for online demonstrations to qualified decision makers.
Demonstrate a high level of knowledge of digital marketing.
Maintains and manages a portfolio of clients and develops strong relationships with each client.
Address client concerns and ensure the resolution of issues in a timely manner, with hand-off to appropriate internal staff and/or follow-up when appropriate.
Proactively identifies ‘at risk’ customers and escalates these customers to the appropriate department to ensure they are retained as customers.
Ensure customers are proficient in using services by identifying user needs and providing consultative services and directing those to training or coaching resources when appropriate.
Field all account and product related direct calls from clients, as well as transferred calls from the Customer Support team for issues and requests that require ADC involvement.
Monitors for competitors, including pricing and services.
Required to meet weekly, monthly and annual productivity and sales metrics.
Attends weekly meetings and provides updates, suggestions and/or optimizations to improve client performance and increase incremental revenues for the company.