ADC Attendant - Cleveland

CHATTANOOGA GOODWILL INDUSTRIES INC • Chattanooga, TN

1d • Onsite

About The Position

Goodwill Industries of the Greater Chattanooga Area, established in 1923, is dedicated to helping individuals transform potential into opportunity. With 17 store locations and a service territory spanning 23 counties in two states, the organization operates a social enterprise model that benefits individuals by helping them secure meaningful jobs, provides donors with a social return on their contributions while keeping unwanted items out of landfills, and offers shoppers great prices on goods. Goodwill accomplishes its mission by providing education and career services, as well as on-the-job training, to persons facing barriers to employment such as multi-generational poverty, a history of incarceration, limited education, and no work experience. As a member of the Chattanooga Goodwill organization, employees contribute to strengthening the community and families by promoting independence and dignity, and also help care for the earth by diverting millions of pounds of material from local landfills annually. The organization's vision is a community where every person, regardless of ability, situation, or background, can achieve their greatest potential, with retail store revenue funding workforce development and community services programs. Goodwill values and respects the inherent dignity and worth of people, values truth, sets high standards, keeps promises, embraces continuous improvement and teamwork, respects open and honest communication, and fosters a culture of innovation, learning, and development through social enterprise, honoring entrusted resources with responsibility and care.

Requirements

• Basic math skills.
• Customer service skills.

Nice To Haves

• High school diploma or GED.

Responsibilities

• Through words and actions support Chattanooga Goodwill’s Mission, Vision, and Values; furthermore, actions and decisions will align with organizational guiding principles.
• Maintain agency, employee, and participant confidentiality. Violation of confidentiality may be cause for termination.
• Punctual and dependable attendance.
• Follow GRATIS in every interaction with donors: Greet donors at their vehicle.
• Receipt is hand out to every donor.
• Assist donors by unloading donations from the customer’s vehicle.
• Thank donors for their donations.
• Invite donors back.
• Sort donations into approved equipment and into approved categories.
• Record every donation received daily donation count sheet and report accurate counts.
• Have donation receipts signed and dated to expedite service.
• Provide excellent customer service to donors while directing complaints to management.
• Consistently perform work tasks according to training, e-learning, and work instructions.
• Abide by the policies and procedures as set forth by Goodwill.
• Ensure the security of all company assets and donations.
• Effectively communicate with management, peers, and donors.
• Effectively promote and demonstrate cooperation and teamwork with peers.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain a neat, clean, and organized work area at all times.
• Adhere to safety and security practices including reporting safety hazards and injuries to management.
• Attend and complete all training and meetings as required.
• Perform other duties and projects as assigned.

Benefits

• Friendly work environment with co-workers who appreciate working with each other.
• Employee discount.
• 401K and Roth retirement plans with matching contribution after eligibility.
• Skills and development opportunities.
• For Full-time employees: Dental and vision insurance - Company Paid for employee.
• For Full-time employees: Basic life insurance – 1.5 times salary, Company Paid for employee.
• For Full-time employees: Primary Care through TextCare- Company Paid for household.
• Voluntary Benefits such as Term life Insurance, Disability Insurances, and ID Theft Medical Insurance and Health Savings Account.
• Generous Paid Time Off (PTO) program; Potential of up to three weeks during the first year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed