Adaptive Specialist

Elekta•Atlanta, GA

About The Position

A Clinical Applications Adaptive Specialist consults, trains, and supports oncology professionals and associated staff in the effective use of Elekta MR-based and CT-based Adaptive Radiotherapy solutions. The role delivers remote, on-site, and classroom training, and provides ongoing clinical adoption support to new and existing customer sites. It requires understanding adaptive workflows and helping customers use Elekta products safely and effectively, with attention to clinical readiness, workflow efficiency, and customer satisfaction. The specialist supports implementations by preparing for and delivering customer education, coordinating with Elekta teams, documenting training, configuring customer databases to support workflows, and assessing follow-up training needs. The role also provides clinical assistance for escalated customer issues, supports internal and regional training, contributes to user meetings and trade shows, and occasionally assists with product demonstrations. Travel may reach 75% of working time and may include weekends and international travel.

Requirements

Bachelor’s degree and at least two years of experience in software or hardware, training or support, or an equivalent combination of education and experience.
Demonstrated dosimetry skills.
Hands-on treatment-planning experience, including external-beam radiation therapy planning, contouring, plan optimization, and adaptive planning concepts such as offline and online adaptation.
Strong verbal and written communication skills.
Ability to present effectively to groups and interact effectively with customers by phone and face-to-face.
Ability to travel up to 75% of the time, potentially including weekends and international travel.
Valid driver’s license and passport.
Ability to read, speak, write, and comprehend English.
Ability to perform the described physical demands, with reasonable accommodation where applicable.

Nice To Haves

Clinical experience in adaptive radiation oncology and strong exposure to adaptive therapy workflows.
Experience using MOSAIQ, Elekta One Planning, and other Elekta products.
CMD (Certified Medical Dosimetrist) certification or medical physics experience.
Dosimetry and planning experience focused on reference-planning and adaptive-plan concepts.
Familiarity or proficiency with Microsoft 365 Suite, Webex, and Salesforce.
Familiarity with curriculum development processes and educational methodology.
Working knowledge of Elekta and/or OIS products and proficiency in assigned product specialties.
Change-management skills.

Responsibilities

Deliver remote, on-site, and classroom clinical applications training for Elekta adaptive radiotherapy solutions and associated third-party products.
Prepare customers to operate adaptive radiotherapy solutions, including treatment-planning software, external-beam treatment devices, imaging systems, and informatics systems, according to safe and effective use guidelines.
Coordinate implementation and training activities with Clinical Applications Managers, Installation, ESI, Project Management, and other relevant teams.
Complete implementation documentation and procedures, including scheduling training, post-training correspondence, and required packing-slip documentation.
Review customers’ current clinical practices and develop future-state adaptive workflows to support effective and efficient implementation.
Help manage customers’ clinical expectations and ensure readiness and confidence to deliver adaptive radiotherapy treatments.
Configure customer databases as needed to support future adaptive workflows.
Provide remote and on-site clinical and technical support, troubleshoot workflow and product questions, reinforce safe use, and coordinate investigation or escalation with appropriate Elekta teams.
Assess follow-up training needs, set session goals and duration, identify attendees, coordinate schedules, and deliver training as planned.
Prepare for and deliver assigned in-house and regional adaptive courses.
Help design session goals and objectives for user meetings, prepare presentations and participant materials, and provide trade-show support as requested.
Assist with occasional remote or on-site adaptive software and hardware demonstrations for sales situations.
Create and maintain formal customer training support documents and develop or deliver training for new product releases.
Participate in the support and training of large client sites when needed.
Incorporate Elekta values and quality systems into department functions and responsibilities.