Adaptive Specialist

Elekta•Atlanta, GA

About The Position

The Clinical Applications Adaptive Specialist consults with, trains, and supports oncology professionals and associated staff in the effective use of Elekta MR-based and CT-based Adaptive Radiotherapy solutions. The role delivers remote, onsite, and classroom education to new and existing sites, supports clinical adoption, and helps customers understand adaptive workflows and use Elekta products effectively and safely. The specialist supports implementation by preparing and delivering training, reviewing customer clinical practices, developing future-state workflows, and configuring customer databases to support those workflows. The role also provides clinical and technical support, assesses follow-up training needs, contributes to in-house and regional courses, user meetings, and trade shows, and assists with product demonstrations. The specialist creates and maintains customer training materials and supports training for new product releases, while coordinating with internal teams and escalating issues as appropriate. Travel may reach 75% of the time, potentially including weekends and international travel.

Requirements

Bachelor’s degree and at least two years of experience in software/hardware, training/support, or an equivalent combination of education and experience.
Demonstrated dosimetry skills.
Hands-on treatment-planning experience, including external beam radiation therapy planning, contouring, plan optimization, and adaptive planning concepts such as offline or online adaptation.
Ability to read, speak, write, and comprehend English.
Strong verbal and written communication skills.
Excellent presentation skills and ability to communicate effectively to a group.
Ability to interact effectively with customers by phone and face-to-face.
Ability to travel up to 75% of the time, potentially including weekends and international travel.
Valid driver’s license and passport.

Nice To Haves

Clinical experience in adaptive radiation oncology and experience using MOSAIQ, Elekta One Planning, and Elekta products, with strong exposure to adaptive therapy workflows.
Certified Medical Dosimetrist (CMD) or medical physics experience.
Experience with clinical adaptive radiation oncology.
Dosimetry and planning experience, especially reference planning and adaptive plans.
Familiarity or proficiency with Microsoft 365 Suite, Webex, and Salesforce.
Familiarity with curriculum development processes and educational methodology.
Working knowledge or understanding of Elekta and/or OIS products and proficiency in assigned product specialties.
Change management skills.

Responsibilities

Deliver remote, onsite, and classroom clinical applications training on Elekta adaptive products and associated third-party products.
Complete onsite implementation training according to established procedures, documenting scheduled training and completing required post-training correspondence and paperwork.
Coordinate and communicate with Clinical Applications Managers, Installation, ESI, and Project Management staff during customer implementations.
Help manage customer clinical expectations and readiness to deliver adaptive radiotherapy treatments.
Review customers’ current clinical practices and develop efficient future-state adaptive workflows.
Configure customer databases as needed to support future adaptive workflows.
Provide remote and onsite clinical and technical support, troubleshoot workflow and product questions, and coordinate investigation or escalation with appropriate Elekta teams.
Assess follow-up training needs, define session goals and length, identify attendees, coordinate schedules, and deliver training.
Prepare and deliver assigned adaptive courses for in-house and regional training.
Assist in developing session goals and materials for user meetings and provide trade show support as requested.
Assist with remote or onsite adaptive software and hardware demonstrations for sales situations.
Create and maintain formal customer training support documents and support training for new product releases.
Participate in supporting and training large client sites when needed.
Incorporate Elekta values and quality systems into department responsibilities.