ADA & Leave Specialist

LifeStance Health

3d•$76,000 - $93,000•Remote

About The Position

At LifeStance Health, the ADA & Leave Specialist oversees the day-to-day administration of leave-of-absence and accommodation programs and serves as the team's primary subject matter expert for complex cases. The role ensures compliance with federal, state, and local leave and disability regulations and partners with HR, Legal, managers, and third-party administrators to provide consistent, compliant, employee-focused solutions. The specialist manages leave and accommodation cases, including escalations, supports process improvement, and helps develop the leave team's knowledge and capabilities. The role is a key resource for ADA, FMLA, state leave laws, disability accommodations, and return-to-work programs. The compensation range is $76,000–$93,000 annually, in addition to a competitive bonus plan. The posting identifies the position as remote. LifeStance Health states that full-time employees are offered medical, dental, vision, AD&D, short- and long-term disability, and life insurance; a 401(k) retirement savings plan with employer match; paid parental leave; paid time off; holiday pay; and an Employee Assistance Program.

Requirements

At least 5 years of experience in leave, disability, or accommodation work.
Advanced knowledge of ADA, FMLA, PWFA, USERRA, state leave laws, short- and long-term disability programs, and return-to-work processes.
Experience handling complex accommodation and leave cases.
Strong communication and problem-solving skills.
Ability to interpret regulations and apply them to business situations.

Nice To Haves

Multi-state leave administration experience.
Experience with complex ADA accommodations.
Experience in a high-volume shared services or HR operations environment.

Responsibilities

Lead the interactive process for complex ADA accommodation requests.
Review medical documentation and evaluate accommodation options in partnership with HR and Legal as needed.
Determine appropriate accommodation solutions while balancing business needs and regulatory requirements.
Manage escalated accommodation cases and consult with managers and HR partners.
Ensure timely documentation and case management throughout the accommodation lifecycle.
Provide coaching, training, and guidance on complex leave and accommodation issues.
Oversee administration of FMLA, ADA leave, military leave, personal leave, disability leave, workers' compensation coordination, and state-specific leave programs in assigned states.
Review leave cases and provide direction on eligibility, entitlements, extensions, and return-to-work decisions.
Ensure compliance with regulatory notice and documentation requirements.
Identify compliance risks and recommend corrective actions.
Support audits, investigations, and legal inquiries related to leave and accommodations.
Maintain accurate case documentation and reporting.
Identify opportunities to improve leave and accommodation processes, workflows, and employee experience.
Develop and maintain SOPs, knowledge articles, and training materials related to day-to-day work.