ADA & Employee Relations Specialist | US | Remote

VetCor • Dallas, TX

7d • Remote

About The Position

Vetcor is seeking an ADA & Employee Relations Specialist to support employees and leaders through workplace accommodations and complex employee situations. The role manages accommodation requests from intake through evaluation, determination, implementation, and follow-up, while providing guidance to employees, managers, and HR partners. It balances individual needs with company policies and operational considerations and contributes to a fair, consistent, well-documented accommodation process across a geographically dispersed organization.

The specialist collaborates with Operations and HR leadership, Leave of Absence, Employee Relations, and other HR partners. The position also supports broader HR generalist matters, improves accommodation processes and resources, and helps educate managers and HR partners. This is a fully remote role requiring a professional and confidential work environment suitable for sensitive employee, medical, and employment-related information. Collaboration occurs through virtual meetings, email, telephone, and other company communication platforms.

Requirements

• At least 5 years of progressive HR Generalist experience, including exposure to employee relations, workplace accommodations, leaves of absence, or other complex employee matters.
• Demonstrated knowledge of HR practices and employment laws, including the Americans with Disabilities Act (ADA) and related accommodation requirements.
• Experience working directly with employees and managers on confidential and sensitive workplace matters.
• Strong written and verbal communication skills, including the ability to explain complex or sensitive information clearly and professionally.
• Excellent organizational, documentation, case-management, and follow-up skills.
• Strong critical-thinking and problem-solving abilities, with the ability to evaluate information objectively and determine when additional information is needed.
• Ability to manage multiple cases and competing priorities while maintaining accuracy, accountability, and attention to detail.
• Collaborative, employee-focused approach that balances individual needs with company policies and operational considerations.
• Proficiency with Microsoft Office applications and experience using HRIS or case-management systems.
• Ability to work independently and exercise sound judgment in a fully remote environment.

Responsibilities

• Manage ADA accommodation requests from initial intake through evaluation, determination, implementation, and follow-up.
• Facilitate the interactive process with employees and managers to explore reasonable workplace accommodations.
• Review medical documentation and request additional information or clarification when needed.
• Partner with Operations and HR leadership to understand essential job functions, operational needs, and potential accommodation options.
• Prepare communications regarding accommodation decisions, information requests, extensions, and reassessments.
• Monitor active accommodations, maintain accurate and confidential records, and coordinate reassessments as appropriate.
• Guide managers on implementing approved accommodations and their ongoing responsibilities.
• Collaborate with Leave of Absence, Employee Relations, and other HR partners when accommodations intersect with leave, return-to-work situations, attendance, performance concerns, or other employment matters.
• Provide HR Generalist guidance on employee relations, company policies, workplace concerns, and other HR matters as needed.
• Handle sensitive employee situations with empathy, professionalism, discretion, and sound judgment.
• Identify trends, process gaps, and opportunities to improve accommodation practices.
• Help develop and maintain ADA procedures, forms, templates, training materials, and internal resources.
• Support training and education for managers and HR partners on the ADA, the interactive process, and workplace accommodations.
• Stay current on developments and best practices related to workplace accommodations, leave administration, and employee relations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed