AD, Content Approval & Process Excellence Strategy Lead

Novartis • East Hanover, NJ

3d • Onsite

About The Position

The AD, Content Approval & Process Excellence role is an opportunity to own and elevate the operational strategy and performance of the US Material Approval Process (MAP), enabling promotional content to move from planning to approval faster, smarter, and compliantly - at scale. This role partners across Brand, Agency, Medical, Legal, and Regulatory teams to shape demand, set priorities, manage risk, raise submission quality, and compress cycle time --unlocking faster speed to market, stronger compliance readiness, and a more predictable content supply chain. It is also a unique opportunity to drive transformational change from within by modernizing ways of working, accelerating adoption of digital enablement, and building a culture of continuous improvement.

Requirements

• Bachelor's degree required; focus in Business, Marketing, Digital Media, or Communications preferred.
• At least 5 years’ marketing operations experience in the pharmaceutical/biotech industry and/or in a digital marketing operations role.
• Product launch expertise in the pharmaceutical/biotech industry with working knowledge of FDA guidance for industry & promotional review/ approval process (PRC, MLR, MAP).
• Deep understanding of process optimization and asset creation with strong leadership and motivational skills as well as the ability to inspire change.
• Excellent planning, forecasting and negotiation skills.
• Demonstrated matrix management skills; ability to work with cross-functional teams and influence decision-making.
• Proven ability to operate under, and apply, Agile Methodology.
• Proficiency in MLR process and systems, including but not limited to Veeva PromoMats, Aprimo Marketing Cloud or similar DAM/workflow.

Nice To Haves

• Pharmaceutical manufacturer or pharma ad agency experience is highly preferred with functional experience in regulatory, medical, marketing operations, sales or communications.
• Skilled in channel execution applications: Drupal and SFMC.

Responsibilities

• Lead end‑to‑end MAP execution, ensuring seamless orchestration, quality outcomes, and on‑time approvals.
• Proactively remove barriers by resolving dependencies and escalating issues to keep materials moving.
• Translate campaign plans into MAP demand forecasts, timelines, and readiness milestones.
• Balance priorities, capacity, and risk to prevent backlogs and unplanned escalation.
• Ensure submission readiness through standards, coaching, and documentation to reduce rework and remain audit‑ready.
• Enable compliant reuse through standardized, templated claims and scalable content models.
• Drive continuous MAP improvements using data, KPIs, and insights to deliver measurable performance gains.

Benefits

• health, life and disability benefits
• a 401(k) with company contribution and match
• a variety of other benefits
• a generous time off package including vacation, personal days, holidays and other leaves

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level