Activity & Events Supervisor

Holiday Inn Club Vacations•Kissimmee, FL

6d•Onsite

About The Position

The Supervisor of Activities & Events oversees outlet staff, ensures guest satisfaction, and upholds service standards, cash handling, and cleanliness across recreation areas including the arcade, movie theater, pools, and outdoor amenities. Responsible for training new hires, managing inventory, and supporting daily operations of all activity outlets.

Requirements

Must be at least 18 years of age with a valid driver’s license, and minimum of 1 year of driving experience.
Must meet company required motor vehicle policy standards.
Strong verbal and written communication skills
Moderate decision-making is required under limited supervision
Excellent customer service skills and cash handling experience required
Must know how to operate a cash register and adding machine
Must be able to communicate basic resort information to owners and guests
Participates in proactive team efforts to achieve departmental and company goals
Cash handling experience required

Nice To Haves

Previous inventory experience preferred
Experience in recreation management and/or supervision preferred
Previous experience in resort activities, water park operations, and/or retail operations a plus
CPR/First Aid Training a plus

Responsibilities

Oversee the planning and execution of resort activities and events.
Supervise, train, schedule and evaluate staff; oversee day-to-day department operations.
Assist in the development of activity/event promotional communications and ensure proper distribution.
Order, receive, inventory, and stock supplies and merchandise.
Conducting retail transactions and reconciliation of cash handling.
Responsible for cash bank and daily deposits; vendor and guest relations.