ACT Program Liaison (7588)
About The Position
Terros Health is currently hiring for an ACT Program Liaison. As Terros Health’s ACT Program Liaison, you will provide technical and administrative support to the ACT Clinical Team in compliance with all program requirements and will act as a liaison with clinicians, nurses and other clinical team members. You will participate in daily team meetings and will coordinate and maintain the team’s scheduling. Other duties include creating and maintaining members’ files, tracking and updating caseloads, assisting in chart audits, completing reminder calls, scheduling transportation, assisting members and families in accessing additional services and obtaining entitlements. You will also assist with the processing of PCP notification and refill requests. If you are highly organized, enjoy multi-tasking and are dependable, caring and compassionate and find motivation in helping our members live better lives, apply now! At Terros Health, we promote from within and foster an environment that encourages career growth and development. This position also receives an ACT differential of $3.00 per hour.
Requirements
- High School Diploma/GED
- Two years of related work experience
- Two years of related work experience in a behavioral health setting
- Must have or obtain a valid Arizona Driver License, be (21 years of age) with a minimum 4 years driving experience.
- Must meet requirements of Terros driving policy
- Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona fingerprint clearance card within 7 working days of employment
- Intermediate skills in Microsoft Word, Excel, and Outlook required.
- Minimum 1 year recovery from drugs and/or alcohol
- Minimum typing speed of 25 wpm
Nice To Haves
- Experience with Microsoft PowerPoint and electronic medical record - NextGen preferred.
Responsibilities
- Provide technical and administrative support to the ACT Clinical Team in compliance with all program requirements.
- Act as a liaison with clinicians, nurses and other clinical team members.
- Participate in daily team meetings.
- Coordinate and maintain the team’s scheduling.
- Create and maintain members’ files.
- Track and update caseloads.
- Assist in chart audits.
- Complete reminder calls.
- Schedule transportation.
- Assist members and families in accessing additional services and obtaining entitlements.
- Assist with the processing of PCP notification and refill requests.
Benefits
- Multiple medical plans - including a no premium plan for employees and their families
- Multiple dental plans - including orthodontia
- 401(k) with a company match
- Interest free medical line of credit
- Financial education, planning, and support
- 4 Weeks of paid time off in the first year
- Wellness program
- Pet Insurance
- Group life and disability insurance
- Employee Assistance Program for the Whole Family
- Personal and family mental and physical health access
- Scholarships
- Clinical supervision
- CEUs
- Tuition discounts with GCU and The University of Phoenix
- Working Advantage - Employee perks and discounts
- Gym memberships
- Car rentals
- Flights, hotels, movies and more
- Bilingual pay differential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
