ACT Independent Living Specialist

Copa Health•Gilbert, AZ

About The Position

Copa Health is seeking an Independent Living Specialist for its Assertive Community Treatment (ACT) Team. The role provides direct treatment, rehabilitative, and supportive services to members in community settings. As part of a clinical team, the specialist assesses members’ needs and goals, participates in developing individual service plans, advocates for members, and liaises with families and community agencies. The position also provides on-call crisis intervention and weekend and holiday coverage, and requires a flexible schedule. A primary focus is hands-on, side-by-side training that teaches and reinforces skills needed for successful community living. These include daily routines, household management, budgeting, shopping, transportation, accessing community resources, and following through with appointments. The specialist supports members’ recovery and progress toward service plan goals, coordinates care, helps members and families access services and entitlements, transports members when needed, and serves as the primary contact for assigned ACT members.

Requirements

Master’s degree in a behavioral health-related field; alternatively, the posting lists education and experience combinations including a bachelor’s degree in a behavioral health-related field with two years of behavioral health work experience, a master’s degree in a non-behavioral-health field with two years of behavioral health work experience, an associate’s degree in a behavioral health-related field with four years of behavioral health work experience, an associate’s degree in a non-behavioral-health field with five years of behavioral health work experience, or a high school diploma or equivalent with four years of behavioral health work experience.
Valid Arizona driver’s license, a vehicle with state-minimum insurance coverage, and ability to meet Copa Health driving and safety-sensitive requirements.
Fingerprint clearance card issued by the Arizona Department of Public Safety, or eligibility to receive one within eight weeks of hire.
Ability to work a flexible schedule and provide on-call, weekend, and holiday coverage.
Ability to transport members as needed.

Nice To Haves

Two years of behavioral health work experience is preferred for candidates with a bachelor’s degree in a behavioral health-related field.

Responsibilities

Work as part of an ACT clinical team to facilitate recovery, inspire hope, and support members in achieving service plan goals.
Assess and provide feedback on members’ progress toward service plan goals, regardless of their current location.
Meet members in the community to provide supportive counseling, skills development, and other support services in accordance with policies, procedures, and clinical protocols.
Collaborate with the member’s Behavioral Health Medical Professional, nurse, and other ACT clinical team members to develop and implement individual service plans, required assessments, and crisis plans (ARCP) in a timely manner.
Coordinate with parties involved in members’ treatment, including through inter- and intra-agency staffing, telephone and written communication, and service or support delivery.
Assist members and families with accessing needed services and obtaining entitlements, including identifying funding services.
Transport members to services as needed and as outlined in their service plans.
Serve as primary contact for an assigned percentage of ACT members and their families.
Maintain accurate, thorough, and current medical-record documentation for assigned members in accordance with policies, procedures, and clinical protocols.
Keep weekly schedules updated for assigned members.
Provide on-call crisis intervention and weekend and holiday coverage.
Provide hands-on training and reinforce skills related to daily routines, household management, budgeting, shopping, transportation, community resources, and appointment follow-through.

Benefits

Competitive salary and comprehensive benefits package.
Monthly tax-free contribution toward a selected medical plan through the ICHRA program, with guidance and support.
Dental and vision coverage.
Up to three weeks of PTO in the first year, plus an additional wellness day.
Ten paid holidays annually.
Wellness program, including access to mental health resources.
Tuition reimbursement up to $3,000.
403(b) retirement plan with company match.
Employee Assistance Program with free coaching and therapy sessions.
Life insurance, disability coverage, and pet insurance.