ACT I Community Support Treatment Specialist

East Bay Community Action Program•Barrington, RI

18d•Onsite

About The Position

The Community Treatment Specialist serves as a member of a high-acuity Behavioral Health team, providing intensive, community-based support to individuals living with Severe and Persistent Mental Illness (SPMI) and co-occurring disorders. The role delivers comprehensive case management, care coordination, advocacy, and rehabilitation services to promote recovery, independence, and whole-person wellness. Support is provided in clients’ homes and in community, healthcare, and social service settings, in partnership with multidisciplinary treatment teams. The position requires transporting clients and working in community settings and clients’ homes. The specialist participates in a rotating weekend on-call/service schedule from 8:00 AM to 12:00 PM approximately every 4–6 weeks, and provides designated holiday coverage, typically from 8:00 AM to 12:00 PM for 2–4 holidays per year. Schedule flexibility is essential. The position is based in Barrington - OCR and reports to Kathleen Chase.

Requirements

Bachelor’s degree in Social Work, Psychology, Human Services, or a related field; alternatively, an Associate’s degree with at least two years of relevant community-based behavioral health or case management experience.
Experience working with individuals experiencing serious mental illness, behavioral health conditions, or complex psychosocial needs.
Ability to maintain professional boundaries and work effectively with high-acuity populations.
Valid Rhode Island driver’s license, acceptable driving record, and proof of insurance.
Ability to communicate effectively in English, verbally and in writing.
Strong case management and care coordination abilities.
Exceptional relationship-building and client engagement skills.
Crisis intervention, de-escalation, and problem-solving capabilities.
Professional judgment when working independently in community settings.
Excellent written and verbal communication skills.
Strong organizational and documentation practices.
Ability to navigate complex healthcare and social service systems.
Compassion, resilience, and commitment to recovery-oriented care.
Ability to transport clients and work in community settings and clients’ homes.
Availability for rotating weekend coverage approximately every 4–6 weeks, designated holiday coverage approximately 2–4 holidays per year, and a flexible schedule.
For ACT-YA: one to two years of experience supporting adolescents and young adults in behavioral health, educational, residential, or community-based settings.

Nice To Haves

Experience within Assertive Community Treatment (ACT), Integrated Health Home, or similar community-based treatment models.
Bilingual proficiency in English and Spanish or Portuguese.
Familiarity with supported employment programs, vocational services, and Rhode Island community resources.

Responsibilities

Coordinate an assigned caseload and ensure clients receive comprehensive support across medical, behavioral health, and community systems.
Assist with scheduling, transportation, accompaniment, and follow-up for medical, dental, behavioral health, and specialty appointments.
Support medication adherence through reminders, pharmacy coordination, education, and motivational support.
Partner with clinical staff to facilitate care transitions following hospitalizations and other levels of care.
Help clients access and maintain housing, food, benefits, transportation, financial supports, healthcare, and other essential resources.
Provide guidance and education related to symptom management, wellness, and chronic health conditions.
Advocate and liaise between clients and community partners, including healthcare providers, schools, family members, landlords, legal representatives, and social service agencies.
Participate in treatment planning, case consultations, and interdisciplinary team meetings.
Maintain timely and accurate documentation in accordance with regulatory and organizational standards.
Monitor client well-being and promptly communicate significant concerns, safety risks, or changes in functioning to leadership and clinical staff.
Support clients in maintaining stability and independence in their communities.
Help clients identify recovery goals and risk factors and strengthen relapse prevention strategies.
Support substance use recovery through education, coaching, and coordination with treatment providers.
Conduct toxicology and breathalyzer screenings when required by treatment plans or court-directed services.
Explore clients’ vocational and educational interests and connect them with employment and educational resources.
Encourage community involvement and progress toward personal recovery goals.
Participate in ongoing training and professional development.
Contribute to agency initiatives, committees, and quality improvement efforts.
Support service enhancements as the organization continues its Certified Community Behavioral Health Clinic (CCBHC) transformation.
Transport clients as part of care coordination and community support activities.
Participate in rotating weekend on-call/service coverage and designated holiday coverage.