ACS Preventive Program Supervisor

Center for Alternative•New York, NY

8d•Hybrid

About The Position

The Education, Career and Enrichment (ECE) department at CASES specializes in serving youth and young adults impacted by the criminal legal system and violence. The Mentoring and Advocacy Program (MAAP) serves youth involved in, or at risk for involvement in, the criminal or juvenile legal systems. CASES’ MAAP serves youth primarily residing in Manhattan who are referred by ACS from the Family Assessment Program (FAP), the Juvenile Justice Initiative (JJI), or residential placement in Close to Home. MAAP is a one-on-one, community-based mentoring program focused on supporting youth and their families and connecting youth and families to resources in the community. MAAP Mentors support youth for 6 months, and then refer to the internal CASES Fair Futures coaching program for long-term support. Mentors work individually with each youth up to 20 hours per week, based on the needs of each youth. MAAP is guided by three primary principles related to mentee engagement: 1) Healthy Relationships, which depend on consistent engagement; 2) Interest building, which can promote sustained youth engagement as the young person identifies and works to pursue interests and aspirations; and 3) Civic Engagement, a form of advanced engagement that can empower youth to see themselves as positive agents of change/service in their community. This position is full-time and requires in-person and in-community work. Work will be conducted primarily in Manhattan and the Bronx, and across NYC, with in-office reporting responsibilities at 4 West 125th Street. Some travel across CASES offices and partner programs will be expected for trainings, department meetings, etc. Some work may be conducted remotely.

Requirements

MSW required
2+ years of supervisory experience
Strong written and verbal communication skills
Strong time-management, organizational skills, and attention to detail
Strong communication skills including confidence in interpreting data and discussing outcomes with stakeholders

Nice To Haves

Lived experience a plus!
LMSW, LCSW, LMHC strongly preferred
4+ years of ACS preventive services experience preferred

Responsibilities

Supervise and support team members in the program; this includes individual weekly supervision, work in the field, and any as-needed case conferences
Conduct team meetings and facilitate relevant conversations, such as: Best-practice engagement techniques, Shared challenges across the team, Upcoming events, training, and/or group activities
Adhere to policies and protocols set by ACS Preventive Services
Operate Connections and PROMIS databases, including managing the contacts of Mentors as well as opening and closing cases
Receive and assign referrals from ACS referral partners within required preventive timelines
Create a work environment fostering professional development of the MAAP staff, a multi-disciplinary team including mentors, social workers and resource specialists
Promote staff development and competence through training, coaching and structured supervision in motivational interviewing, youth development, engagement, young adult learning, and trauma-informed care
Foster a strengths-based, celebratory, and youth-centered team and program culture
Develop strong working relationships with external partners including ACS, Probation, etc.
Collaborate with Fair Futures supervisors and team to ensure continued services for MAAP youth
Ensure staff are assigned to and participate in the annual training hours for ACS and CASES compliance
Timely submission of required monthly metrics and reporting to ACS
Ensure that administrative and financial procedures are in place
Participate in MAAP team hiring
Help MAAP staff prevent and navigate crises, as they arise
Participate in professional development trainings to better equip yourself to support the program and participants
Attend tabling events in evenings and weekends to support MAAP program outreach
Work Flexible hours when required
Collaborate with larger ECE department to ensure connection and support identifying resources for participants
Support use of Rewire training throughout team and skill building with youth
Other duties as assigned by Director