About The Position

The Acquisition Coach helps dealership clients buy more used cars through VETTX. This is a coaching role focused on training, accountability, process improvement, and measurable client results rather than traditional customer-success check-ins and touchpoints. The coach works with dealership buyers and managers to improve purchasing processes and client outcomes. The role manages 40–60 accounts and maintains at least two training sessions monthly per account. Success is measured by more cars purchased per account, more active buying accounts, more reactivated accounts, better client execution and consistency, and strong retention driven by real results.

Requirements

  • Strong coaching and communication skills.
  • Ability to drive accountability with clients.
  • Organized and performance-focused.
  • Automotive dealership, inventory, or used car buying experience is preferred.
  • Customer success or account management experience is a plus, though dealership operational knowledge matters more.

Nice To Haves

  • Automotive dealership, inventory, or used car buying experience.
  • Customer success or account management experience.

Responsibilities

  • Coach dealership buyers and managers on how to use VETTX effectively.
  • Train buyers on pipeline management, buyer/seller communication, closing strategy, follow-up, and in-person valuations.
  • Identify breakdowns in buyer processes and create action plans to improve results.
  • Hold buyers accountable to commitments and next steps.
  • Help underperforming accounts regain traction.
  • Elevate leadership and structure breakdowns to VETTX Strategic Advisors to improve alignment and execution.
  • Track account performance based on usage, activity, and cars purchased.
  • Share feedback internally to improve client outcomes.
  • Manage 40–60 accounts.
  • Maintain at least two training sessions monthly per account.
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