ACO Program Coordinator

Summit Health•New York, NY
•$75,000 - $85,000

About The Position

The ACO Program Coordinator supports the Accountable Care Organization (ACO) Operations team and helps coordinate the organization’s Medicare product offerings. The role provides program coordination and high-level administrative support to advance program goals, ensure effective communications, maintain compliance and timely deliverables, and support accurate tracking and implementation of clinical and operational models. The ACO’s work focuses on reducing the cost of patient care while improving clinical quality and patient health outcomes. The coordinator manages calendars and meetings, tracks projects and deadlines, maintains program documentation, facilitates cross-functional communication, and collaborates with leadership and subject matter experts on operational, analytics, strategy, compliance, and regulatory initiatives. The position also supports partner collaboration, prepares communications and executive-level presentations, and applies a foundational understanding of ACOs and CMS programs to support compliant implementation.

Requirements

  • Associate degree required.
  • At least 5 years of experience supporting executives and managing projects within a healthcare company or consulting firm.
  • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.
  • Outstanding organizational and time-management skills, including the ability to manage competing priorities in a fast-paced environment.
  • Exceptional attention to detail and ability to identify inconsistencies, resolve issues, and ensure accuracy.
  • Ability to independently manage projects, coordinate across stakeholders, track deliverables, and follow through with minimal oversight.
  • Strong research, critical reasoning, technical writing, and communication skills, including the ability to explain complex or technical methodologies clearly.
  • Ability to adapt to ambiguity and shifting priorities, collaborate across functions, and take initiative to drive work to completion.
  • Ability to travel up to 10%.

Nice To Haves

  • Bachelor’s degree, preferably in Healthcare Administration, Public Health, Health Policy, or a related pre-professional discipline.
  • Direct experience working with Accountable Care Organizations (ACOs).
  • Passion for healthcare delivery and interest in government programming, health policy, and CMS/ACO initiatives.

Responsibilities

  • Manage complex calendars, schedule high-level meetings, prepare agendas, and coordinate actions and deliverables.
  • Track deliverables, milestones, and timelines across business units to keep strategic initiatives and ACO deadlines on schedule.
  • Organize, format, and maintain program materials, policies, procedures, and cross-functional team files.
  • Facilitate team communication and program check-ins, track action items, and follow up on outstanding tasks.
  • Coordinate with leadership and subject matter experts to support ACO operations, analytics, strategy, compliance, and regulatory initiatives.
  • Help coordinate collaboration between ACO leadership and partners on operational solutions to improve quality and reduce care costs.
  • Draft, proofread, and distribute summaries, memos, and notifications for the ACO team.
  • Support compliant implementation of processes using a foundational understanding of ACOs and CMS programs.
  • Develop, format, and maintain executive-level PowerPoint presentations, board materials, operational reports, and leadership communications.

Benefits

  • Medical coverage
  • Dental coverage
  • Life coverage
  • Disability coverage
  • Vision coverage
  • Flexible Spending Account (FSA) coverage
  • 401(k) savings plan
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