ACH Specialist

Catalyst Corporate Fede•Plano, TX

17h•Onsite

About The Position

The ACH Specialist will provide excellent customer service for Catalyst Corporate’s ACH and card services products to member credit unions. As part of the ACH team, the ACH Specialist is required to work with the group to successfully manage multiple tasks simultaneously ensuring all department service standards and procedures are achieved. In addition, the role has operational duties including, timely processing of ACH files, transmitting ACH origination files, entering ACH returns through TranZact and answering credit union inquiries regarding ACH rules and software functionality.

Requirements

2-3 years customer service experience
Basic computer and office skills
Job-related course work after high school, equivalent to one year of additional education

Nice To Haves

ACH and or ATM/debit card experience
Banking experience
Accredited ACH Professional (AAP) designation

Responsibilities

Provide excellent customer service for Catalyst Corporate’s ACH and card services products to member credit unions.
Work with the group to successfully manage multiple tasks simultaneously ensuring all department service standards and procedures are achieved.
Timely processing of ACH files.
Transmitting ACH origination files.
Entering ACH returns through TranZact.
Answering credit union inquiries regarding ACH rules and software functionality.

Benefits

Federal Holidays
Vacation
Sick Time
Parental Leave
Time off for volunteering
401K retirement savings plan with matching and company contributions
Medical, Dental, and Vision Insurance choices
Long and Short-Term Disability Insurance
Life Insurance
Supplemental Life and AD&D Insurance
Flexible Spending Account
Credit union membership
Casual work environment
Paid covered parking
Onsite fitness facility with showers
Access to a variety of onsite services, such as a massage therapist and personal trainer, car wash and detail service, vehicle refueling service, and food delivery service.