ACH Specialist

North State Bank•Raleigh, NC

12h•Onsite

About The Position

North State Bank is seeking a detail-oriented ACH Specialist to manage and monitor Automated Clearing House (ACH) transactions, ensuring payments are processed accurately, on time, and in compliance with regulatory requirements and internal controls. This role involves reviewing daily ACH file activity, processing incoming and outgoing files, monitoring transactions to mitigate risk, and ensuring compliance with NACHA rules, banking regulations, and internal policies. The ACH Specialist will also communicate with offices and business partners regarding ACH returns, notifications of change, and payment issues, as well as research and resolve returns, disputes, and exceptions. Additional responsibilities include monitoring originator usage, return thresholds, and trends, updating ACH reporting platforms, supporting customer onboarding and offboarding, maintaining Third-Party Sender registrations, and assisting with audits and compliance reviews. The role requires staying current on NACHA operating rules, banking regulations, and industry best practices, and collaborating with internal departments to improve efficiency.

Requirements

Associate degree or equivalent experience
Two or more years of ACH processing and electronic payments experience
Knowledge of NACHA rules and banking regulations
Strong communication and problem-solving skills
Proficiency with Microsoft Excel and Word

Nice To Haves

AAP certification or willingness to obtain certification

Responsibilities

Manage and monitor Automated Clearing House (ACH) transactions.
Ensure payments are processed accurately, on time, and in compliance with regulatory requirements and internal controls.
Review ACH file activity, process incoming and outgoing files, and ensure payments are handled accurately according to daily schedules.
Monitor transactions carefully to help mitigate risk and verify compliance with NACHA rules, banking regulations, and internal policies.
Communicate with offices and business partners regarding ACH returns, notifications of change, and payment issues.
Research and resolve returns, disputes, and exceptions.
Provide guidance on ACH processes and best practices.
Monitor originator usage, return thresholds, and trends.
Update ACH reporting platforms.
Support customer onboarding and offboarding.
Maintain Third-Party Sender registrations.
Assist with audits and compliance reviews.
Stay current on NACHA operating rules, banking regulations, and industry best practices.
Collaborate with internal departments to improve efficiency.