ACH/SHARE DRAFT SPECIALIST

Dover Federal Credit Union•Dover, DE

About The Position

The ACH/Share Draft Specialist performs clerical duties related to processing Automated Clearing House (ACH) transactions and share drafts, including timely and accurate daily balancing of applicable general ledger accounts. The role processes transactions, exceptions, disputes, adjustments, and related records; assists members and internal teams with questions; and supports risk management and process improvement within the Credit Union.

Requirements

Education equivalent to a four-year high school education.
At least 2 years of ACH and share draft experience in a financial institution.
Accredited ACH Professional (AAP) certification.
Knowledge of applicable Federal Reserve Regulations.
Professional, well-developed interpersonal skills to project a positive image as a Credit Union representative.
Judgment to solve day-to-day problems within regulations and established guidelines.
Proficiency with a personal computer, calculator, data entry, and Microsoft Office products.
Organization and time-management skills to meet mandated deadlines.
Flexibility and adaptability to work mandated schedules.

Nice To Haves

Post-secondary coursework in accounting.
National Check Professional (NCP) certification.

Responsibilities

Process, correct, and balance daily ACH debits, credits, exception items, and associated non-sufficient funds (NSF) fees.
Assist with ACH stop payments and allocations as needed.
Verify and process ACH affidavits and death notifications, and resolve discrepancies.
Research and process ACH Reclamations.
Ensure International ACH Transactions (IAT) are systematically verified through Office of Foreign Affairs (OFAC) software.
Make general ledger entries for ACH transactions unrelated to members.
Coordinate member payroll deductions for manual payrolls, including member information, corrections, updates, and changes.
Review and process ACH disputes.
Understand and adhere to NACHA rules and guidelines.
Review and report ACH rule changes to Management.
Participate in annual ACH education sessions.
Process, correct, and balance daily share draft postings, including exceptions and NSFs.
Process adjustments and conduct research for other institutions.
Review and process incoming IRD files via Fedline.
Review and process check-related disputes.
Maintain and update applicable archived records.
Assist with internal and external member issues or questions related to ACH, share drafts, fees, and related topics.
Identify inefficient or outdated processes and recommend improvements.
Coordinate process improvements with other departments to enhance organizational efficiency.
Create and maintain working procedures for the position's functions.
Manage risks related to job functions, make and support risk-informed decisions, and remain diligent in identifying emerging risks that could jeopardize the Credit Union.
Perform other duties as assigned.