ACH Platform Manager

U.S. Bank • Saint Paul, MN

3d • Hybrid

About The Position

This function is responsible for leading the team members accountable to drive operational platform management across products and their related ecosystems. Operates in an agile operating model delivering agility at scale, innovation, operational efficiency, and regulatory compliance. Partners closely with senior level customers (internal and external), the business line(s) and Agile teams to drive the evolution of the assigned complex product(s). Leads teams that maintain and refine product backlog. Creates user stories and acceptance criteria and prioritizes all stories to ensure work focuses on those with maximum business value that align with product strategy. Acts as primary liaison between the business and Agile teams or empowers team members to do so, ensuring the teams understand vision for the products. Ensures team is working closely in a hands-on style with development team including addressing daily prioritization needs, providing real-time feedback and answering questions on an ongoing basis. Works with Product Management to set release dates, determine when sufficient value has been delivered to release to market, understand tradeoffs between schedule, scope and budget and communicates this information to the organization. Employs product management practices and tactics including customer research, data and analytics, and market research.

Requirements

• Bachelor's degree, or equivalent work experience
• Typically eight or more years of related experience
• Proficient computer navigation skills

Nice To Haves

• Experience related to payments, ACH, financial services, or payment processing
• Well-developed ability to collaboratively develop and evolve a product backlog
• Well-developed ability to develop and articulate a product vision that supports outcomes, value and prioritization of work
• Considerable understanding and demonstrated abilities in support of the Lean/Agile mindset
• Demonstrated leadership and interpersonal skills including ability to lead/collaborate with and empower teams
• Well-developed verbal and written communication skills
• Standard industry certifications such as SAFe, CSPO, or PSPO are preferred

Responsibilities

• Leading team members accountable to drive operational platform management across products and their related ecosystems.
• Operating in an agile operating model delivering agility at scale, innovation, operational efficiency, and regulatory compliance.
• Partnering closely with senior level customers (internal and external), the business line(s) and Agile teams to drive the evolution of the assigned complex product(s).
• Leading teams that maintain and refine product backlog.
• Creating user stories and acceptance criteria and prioritizing all stories to ensure work focuses on those with maximum business value that align with product strategy.
• Acting as primary liaison between the business and Agile teams or empowering team members to do so, ensuring the teams understand vision for the products.
• Ensuring team is working closely in a hands-on style with development team including addressing daily prioritization needs, providing real-time feedback and answering questions on an ongoing basis.
• Working with Product Management to set release dates, determine when sufficient value has been delivered to release to market, understand tradeoffs between schedule, scope and budget and communicating this information to the organization.
• Employing product management practices and tactics including customer research, data and analytics, and market research.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior