ACH Operations Analyst

Dutchie

13d

About The Position

Dutchie is looking for an ACH Operations Analyst to support Dutchie’s Pay by Bank product. This person is responsible for end-to-end money movement, owning reconciliations, supporting the ACH team’s compliance obligations and identifying operational improvements to support Dutchie’s industry-leading ACH payments program. In this role, you will work heavily cross-functionally across internal teams. We are looking for someone tech-forward, with great attention to detail, and an intellectual curiosity to solve hard problems.

Requirements

• 3+ years of experience in financial operations, fintech, banking, or accounting, with a strong background in reconciliation and balancing.
• Strong understanding of banking operations, electronic money movement, ACH networks, and familiarity with payment processing, and digital wallet ecosystems.

Nice To Haves

• Knowledge of NACHA Operating Rules is preferred

Responsibilities

• Execute daily, weekly, and monthly reconciliations of transactional data across systems and banking partners
• Monitor, track, and validate end-to-end money movement
• Investigate and resolve transactional discrepancies, failed money movements, and processing exceptions by collaborating with internal teams and external banking partners.
• Identify opportunities to automate manual reconciliation steps, optimize money movement workflows, and actively incorporate AI-driven tools and workflows to increase efficiency
• Own and execute the Proof of Authorization (POA) process, ensuring all necessary merchant authorizations and documentation are accurately managed, validated, and aligned with banking partner requirements.
• Respond to consumer and dispensary support requests related to Dutchie’s ACH program, providing timely and accurate assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed