301-Financial Services - 2214-301 P/T Acct Clerk

Village Management ServicesLaguna Woods, CA
$17 - $23Onsite

About The Position

Under general supervision and direction, performs a variety of clerical and accounting activities that follow generally prescribed or established procedures; and performs related work as required. This is a part-time position, working on a rotating schedule. Answers a large volume of telephone calls from Laguna Woods Village residents for the purpose of identifying and documenting resident requests followed by directing the query to the appropriate Accounts Receivable, Accounts Payable or Accounting team member. Objectively listens to resident concerns and responds in a compassionate manner. Is mindful of the sensitive information received from residents regarding their personal finances and treats such information with the utmost confidentiality.

Requirements

  • Ability to perform clerical and accounting activities following established procedures.
  • Skill in answering a large volume of telephone calls.
  • Ability to identify and document resident requests.
  • Skill in directing inquiries to the appropriate department.
  • Ability to listen to resident concerns and respond compassionately.
  • Understanding of the importance of confidentiality regarding sensitive financial information.

Responsibilities

  • Performs a variety of clerical and accounting activities that follow generally prescribed or established procedures.
  • Answers a large volume of telephone calls from Laguna Woods Village residents for the purpose of identifying and documenting resident requests.
  • Directs resident queries to the appropriate Accounts Receivable, Accounts Payable or Accounting team member.
  • Listens to resident concerns and responds in a compassionate manner.
  • Treats sensitive financial information received from residents with the utmost confidentiality.
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