301-Financial Services - 2214-301 P/T Acct Clerk

Village Management Services • Laguna Woods, CA

2d • Onsite

About The Position

Under general supervision and direction, performs a variety of clerical and accounting activities that follow generally prescribed or established procedures; and performs related work as required. This is a part-time position, working on a rotating schedule. Answers a large volume of telephone calls from Laguna Woods Village residents for the purpose of identifying and documenting resident requests followed by directing the query to the appropriate Accounts Receivable, Accounts Payable or Accounting team member. Objectively listens to resident concerns and responds in a compassionate manner. Is mindful of the sensitive information received from residents regarding their personal finances and treats such information with the utmost confidentiality.

Requirements

• Ability to perform clerical and accounting activities following established procedures.
• Ability to answer a large volume of telephone calls.
• Ability to identify and document resident requests.
• Ability to direct queries to appropriate teams.
• Ability to listen objectively and respond compassionately.
• Mindfulness of sensitive information and utmost confidentiality.

Responsibilities

• Answers a large volume of telephone calls from Laguna Woods Village residents.
• Identifies and documents resident requests.
• Directs resident queries to the appropriate Accounts Receivable, Accounts Payable or Accounting team member.
• Listens to resident concerns and responds in a compassionate manner.
• Treats sensitive financial information with the utmost confidentiality.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed