Collector III

Aston Carter • Mendota Heights, MN

6d • Hybrid

About The Position

The Accounts Receivables Specialist plays a key role in driving cash collections on open accounts receivable by partnering closely with internal collections teams and supervisors. This position focuses on sending customer statements and invoices, resolving disputes, and supporting accurate cash application to ensure timely and efficient collection of outstanding balances.

Requirements

• 1+ year of analytical experience, including analyzing data and working through discrepancies.
• 1+ year of credit or collections experience.
• Experience working with SAP or similar enterprise resource planning systems.
• Bachelor’s or Associate’s degree in Accounting, Finance, or a related field.
• Strong attention to detail and accuracy when handling financial data and documentation.
• Ability to manage multiple tasks and prioritize work in a fast-paced environment.

Responsibilities

• Partner with internal collectors and collection supervisors to drive cash collections for open accounts receivable.
• Send customer statements and invoices accurately and on time to support effective collections efforts.
• Support the end-to-end process of resolving customer disputes related to accounts receivable.
• Investigate and work through trade surcharge disputes to ensure accurate billing and customer satisfaction.
• Pull proof of delivery (POD) documentation as needed to resolve customer questions and disputes.
• Collaborate with commercial teams to identify and resolve pricing issues impacting invoices and collections.
• Work closely with credit teams to resolve cash application issues and ensure payments are applied correctly.
• Track disputes and follow up regularly to drive timely resolution and minimize outstanding balances.
• Provide professional customer service by addressing inquiries related to invoices, statements, and account status.
• Perform basic account management activities, including monitoring open AR and escalating issues when necessary.
• Analyze account and invoice data to identify discrepancies and support corrective actions.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree