Accounts Receivable Team Lead

OakBend Medical Center • Richmond, TX

4d • Onsite

About The Position

The Accounts Receivable Team Lead will work closely with leadership to oversee daily collections operations to ensure timely and accurate follow-up on accounts receivable across all payors. Team Lead serves as the primary point of support for collectors, enforcing productivity standards, documentation quality, prioritization, escalation, and timely filing compliance to maximize cash collections. This is a working lead position that actively guides and monitors collector activity while maintaining a limited account inventory. The role also supports payment plans, insurance portal access, credentialing tracking, and contract maintenance to support efficient revenue cycle operations.

Requirements

• High school diploma or GED; relevant experience in lieu of High School Diploma/GED education will be considered.
• Minimum of 5 years of hospital collections experience.
• Strong knowledge of payor guidelines, timely filing requirements and denial management.
• Excellent interpersonal skills.
• Ability to communicate well with payers.
• Efficient work style.
• Able to work through barriers to getting a claim paid.
• Experience working AR aging reports, productivity dashboards, and hospital billing systems.
• Demonstrated ability to lead peers, enforce performance standards, and audit work for quality and effectiveness.
• Strong documentation, communication, and organizational skills.
• Proficiency in Microsoft Excel.

Nice To Haves

• Prior lead or supervisory roles in Patient Accounts.
• Experience in credentialing/re-enrollment.
• Familiarity with payor portals, credentialing processes, and contract management.

Responsibilities

• Oversee daily collections operations to ensure timely and accurate follow-up on accounts receivable across all payors.
• Serve as the primary point of support for collectors, enforcing productivity standards, documentation quality, prioritization, escalation, and timely filing compliance to maximize cash collections.
• Actively guide and monitor collector activity while maintaining a limited account inventory.
• Support payment plans, insurance portal access, credentialing tracking, and contract maintenance to support efficient revenue cycle operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED