Accounts Receivable Supervisor

The Odom Corporation • Boise, ID

3d • $67,500 - $77,500 • Onsite

About The Position

This position is responsible for managing the daily activities of the assigned AR collection portfolio and staff (General Market and/or Key accounts) within approved corporate guidelines and alcohol compliance laws under the direction of the Credit Manager.

Requirements

• Strong organizational, time-management and communication skills
• In-depth knowledge of Credit and Collection procedures and performance metrics
• Strong Knowledge of accounting principles, Microsoft office tools (Word, Excel, Outlook)
• Troubleshoot problems and issues that arise, find root cause and coordinate fix.
• Ability to multitask and meet deadlines
• 5 years’ experience in credit and collection field and supervisory experience
• Flexibility for coverage of assigned duties
• Willingness to learn other company processes to coordinate efficient ways of working
• Take ownership of duties assigned.

Responsibilities

• Manage assigned staff and collection portfolios to meet department goals.
• Complete performance reviews and disciplinary actions.
• Hire and train employees on company and department processes, procedures, and policies.
• Monitor departmental workflows, report issues, escalate promptly, and provide feedback to improve results.
• Build relationships with internal and external teams to support a unified customer approach and resolve root-cause issues.
• Ensure phone and email coverage during assigned shifts.
• Review portfolios with the collection team to ensure payments comply with terms and legal requirements.
• Ensure timely reconciliation and resolution of unapplied payments, disputes, and deductions.
• Support customer and cross-department meetings and provide reporting aligned with department and company objectives.
• Respond promptly and accurately to internal and external inquiries and escalations.
• Audit and process requests for write-offs, allocations, and adjustments.
• Update customer SOPs and department procedures as needed.
• Perform other assigned tasks, projects, and duties.

Benefits

• Salary $67,500 - $77,500 (DOE)
• 128 hours of Paid Time Off Annually to start
• 9 Paid Holidays
• Medical, Dental, Vision Benefits
• 401k with employer match
• competitive wages
• medical and dental benefits
• 401k plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed